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Accelerators Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,485 Reviews)
92
Write a Review
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Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores™
4.3
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Automotive Service and Performance: Accelerators was designed with the customer in mind:
Experienced professional Staff
Night Owl/ Early Bird drop box
Local pick up, delivery, & shuttle service available. Automotive Service and Performance: Accelerators was designed with the customer in mind:
Experienced professional Staff
Night Owl/ Early Bird drop box
Local pick up, delivery, & shuttle service available.
American and foreign cars
• Heating & AC
• Tires and brakes
• Exhaust
• Basic maintenance
• Transmissions • Fleet services
• Medium duty trucks (flatbeds, box trucks, etc.)
• Batteries
• Engine mechanical
• Computer tuning ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(574) 389-7500
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
406 Roske Drive Elkhart, IN 46516
Get Directions
Accelerators Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,485 Reviews)
Write a Review
Recent Reviews
SR
gravatar
Stacy R.
Bristol, IN
Jeep Liberty
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2013
verified customerVerified Customer
DISAPPOINTED
I've given Accelerators several chances with our vehicles, and have been disappointed every time. First time was just an oil change. When I went to another place I was told the bolt had been glued on. Second, the vehicles have NEVER been done by the time specified. It was supose to be done by 1 and didn't get done until 5. First time it was only an hour off. This last time they were supose to pick up my vehicle and "forgot". It had to be rescheduled. They had agreed to put the parts in we supplied. Even though we went off the VIN number to purchase those parts, they said it was the wrong one and had to put their own in. They did not call us to let us know. When we went to pick up the vehicle we were told then, and that we had to pay 120 extra than what was quoted. A call would have been NICE. We chose them to do the work due to the price quoted. Don't think I will be going back, and dont recommend anyone else going there either.
Not Recommended
Mike S. from Accelerators Inc responded on 04/29/2013 07:46 AM
All I can say is whomever said that Accelerators glued in the drian plug is a liar! We have never and will never do that. We would have recommended replacing or repairing the damaged threads, period. No other options are available from us. As far as completion times and wrong parts supplied by customer. Customer was not available for phone calls at work and has to call us back. We made the dession to install the correct part to meet our customers requested completion time. We strive to give the best possible service and work around our customers schedules as best we can based on each situation. I am truly sorry things didn't work out.
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