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Alan Rice Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(100 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

The wide range of services at Alan Rice Automotive includes brake services, air conditioning, electrical systems, cooling systems, wheel & alignment, engine performance, vehicle inspection, shocks and more!

Our mechanics will work with your budget to determine what repairs are absolutely necessary
The wide range of services at Alan Rice Automotive includes brake services, air conditioning, electrical systems, cooling systems, wheel & alignment, engine performance, vehicle inspection, shocks and more!

Our mechanics will work with your budget to determine what repairs are absolutely necessary right now. While other shops may try to sell you services you don't need, we will tell you up front what you need, what you don't need, and what you will need in the future.

At Alan Rice Automotive we push service, not the dollar. Our strong ties to the community mean that you will always get the best service, whether it's at Alan Rice Automotive or somewhere else. If we feel your car would be better serviced at another shop, we will make that recommendation.

Alan Rice Automotive: we’ll earn your business by earning your trust.
...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(831) 475-4774

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3545 Soquel Dr Soquel, CA 95073
Alan Rice Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(100 Reviews)

RG
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Roy G.
Felton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
I appreciate the integrity of Alan Rice Automotive. Great service.
I appreciate the integrity of Alan Rice Automotive. Great service!

RC
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Richard C.
Aptos, CA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Extremely fair and honest
I have been going to Alan Rice for years with my old ranch trucks and he never fails to satisfy me with his excellent advice, service and workmanship. The cost of repairs has always been very fair. In fact, many times he will give me advice that allowed me to treat some issues on my own saving me hundreds of dollars. I can't say enough good things about this automotive service except anyone considering auto repairs should give Alan a call.

MK
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Maxim K.
Soquel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Quality repairs at a reasonable price
Quality repairs at a reasonable price

AW
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Amy W.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
Car service
I made an appointment for service on my Mazda cx30. My wife called the dealer first and received a quote of over $400 to replace the brake fluid, cabin and air filters due to the age of these items. Alan Rice Repair inspected and tested these items and found that the fluid was still good but the filters needed changing. They fully inspected the car, reset the warning signs indicating it needed servicing and charged @$70 while explaining what they did. I find them very capable, honestly and friendly and I will take to take my cars to them in the future.

SA
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Steve A.
Ben Lomond, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Alan is awesome! Always quick and trustworthy!
We’ve been bringing our cars to Alan for years. It’s great having a place we trust and complete work. The price is right and the jobs are fair.

PC
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Penelope C.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Good experience
Alan is easy to do business with; pleasant to deal with. As an elderly woman I truly appreciate this; it has not always been the case elsewhere.

CR
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Craig R.
Soquel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Oil change
We have been going to Alan for years. He is the best ♥️

Verified Customer
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Water pump+ repair
Alan & his team always exceed my expectations & do excellent work.

BE
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Bob E.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
verified customerVerified Customer
10
Excellence as always
Alan fixed my engine light on problem that kept me from smog checking my Toyota. Turns out it as a strange part I had never heard of. This was creating a nightmare for me until Alan reassured me that the problem could bec wsily fixed.

MK
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Maxim K.
Soquel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2023
verified customerVerified Customer
10
Good car shop
Fast and timely completion of work, reasonable prices.

AA
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Amy A.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
verified customerVerified Customer
10
Recent visit
Alan is a fantastic, knowledgeable and very honest mechanic. He’s taken care of my CRV over a decade without issues. Highly recommend.

RG
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Richard G.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2023
verified customerVerified Customer
10
Great service
Good honest folks

VW
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Vicki W.
Soquel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Very happy customer
Alan gave me quick, professional service. He advised me of a serious brake issue and fixed it promptly so I had my auto back in early afternoon. I appreciate his experience and calm, reassuring manner.

CR
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Craig R.
Soquel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
10
Loyal customers
We have been customers of Alan’s for years. He has always done a great job for us. Thank you Alan

CC
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Carley C.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
10
Keeps my car EXCELLENT
Alan and his team are the very best! I recently had a tire sound issue resolved and an oil change. Then I noticed that my window fluids worked again.

It's needed replacement for a while and other places haven't helped even with request, he didn't even mention it, just fixed it! My cars run great whenever I live in Santa Cruz and have Alan Rice.

Displaying Review 1 - 15 of 100 in total
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