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All Star Hyundai of Baton Rouge

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,374 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
108
Total ReScores
4.6
ReScore Average
60
Net Promoter Score ®

Business Details

About

All Star Hyundai is located in Baton Rouge, LA. Call us today to schedule an appointment, or visit our website. Our Service Technicians are ready to assist with all of your vehicle repair and maintenance needs. We look forward to seeing you soon! All Star Hyundai is located in Baton Rouge, LA. Call us today to schedule an appointment, or visit our website. Our Service Technicians are ready to assist with all of your vehicle repair and maintenance needs. We look forward to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(225) 274-0071

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
10313 Airline Highway Baton Rouge, LA 70816
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,374 Reviews)

GD
gravatar
GLENN D.
Baton Rouge, LA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/15/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
lots of lost time
I was told work would take 90 minutes. It took 6 hours and cost me lost time with my work
Not Recommended
TYLER D., Service Manager from All Star Hyundai of Baton Rouge responded on 10/16/2015 05:09 AM

Glenn,

I sincerely apologize for the amount of time it took to complete the work on your vehicle. In some cases, especially when allowing time for sealant to dry, the work takes longer than expected to complete. We should have anticipated and planned for this extra time before giving you an estimated time of completion and I take full responsibility for that. I hope that you can give us another chance to keep you as a customer, as we value each and every one of our customers. If I can do anything else for you please do not hesitate to contact me. Thank you for your business and I hope to see you and your Azera back in the future.

Enjoy the rest of your week and your weekend,

Tyler Davis
Service Manager
(225) 490-5137
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