My car was left there for 3 days of "diagnosing" or whatever you were doing to it. You told me it was the computer (PCM) in my car. After calling numerous places to find my computer, I finally found a computer out in Sussex! I bought it even though I was warned that I would NOT be able to return it. Turns out, it was NOT the PCM. So, now I'm out the money I paid you AND the money for the computer... I took it to a place that knew what they were doing. They found the problem (a deteriorated wire going from the PCM to the alternator) after only 2 hours of diagnosing. So now, not am I only out the $95 you charged me (For doing nothing!), but I also have a PCM for my car that I bought and dont need! In addition, I had to buy a new wire harness for my alternator since you butchered mine up and thought the fix was a little electrical tape. This practice is unacceptable. Not to mention the fact that you didnt return my phone calls after the fact. I guess I wouldnt either after you butchered up my car and couldnt diagnose the problem. But at least you got my money for nothing.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
