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SureCritic / Hyundai Dealer / Capitol Hyundai
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Capitol Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
71
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
273
Total ReScores™
4.8
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 340-7321
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1050 Capitol Expressway Automall San Jose, CA 95136
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
Write a Review
Recent Reviews
RC
gravatar
REGINA C.
Gilroy, CA
2012 Hyundai Sonata Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/14/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
finance person is a theif
Your finance personnel did not make himself clear prior to me signing the papers for my car. And I got ripped off. Upon contacting him he stated this was not the first time this has happened and he was very sorry for the misunderstanding. After paying almost 38, 000 for a hybrid, that dosen't even get the gas mileage it claims. I am a very dissatisfied customer, who will encourages people to stay away from the dealership when buying a car.
Not Recommended
Mike S. from Capitol Hyundai responded on 08/16/2013 06:38 PM

Hello Regina,

My name is Mike Sorge and I'm the Service Manager at Capitol Hyundai. I'm very sorry for your buying experience and have discussed your concerns with our General Manager who will be contacting you soon. I would be happy to discuss your fuel economy concerns with you in further detail. Please call my office at 408-445-4705. Thank you!

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