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Capitol Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
71
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
273
Total ReScores™
4.8
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 340-7321
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1050 Capitol Expressway Automall San Jose, CA 95136
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
Write a Review
Recent Reviews
JA
gravatar
JACKIE A.
San Jose, CA
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I really love the way I was treated and acknowledged here at Capitol Hyundai. I've been to two other locations and I had so much hassle and unnecessary inconveniences that I was so close to just returning the car. I love the paperwork packet they gave me when I picked up my car (it was detailed, thorough, and informative about my car). I will definitely come back for any services. Rick was excellent.
Recommended
Mike S. from Capitol Hyundai responded on 09/10/2013 06:04 PM

Thanks for the kind words Jackie! I'm happy you like the Multi Point Inspection (MPI) document packet. It keeps our clients informed and up to speed with their vehicles condition. It's a great tool! Thanks for the complement on your Service Advisor Rick Mason. Rick is a great asset and we are lucky to have him on our team. See you next time!
Mike Sorge

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