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Capitol Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
71
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
273
Total ReScores™
4.8
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 340-7321
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1050 Capitol Expressway Automall San Jose, CA 95136
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,968 Reviews)
Write a Review
Recent Reviews
JR
gravatar
JIM R.
San Jose, CA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I have a 2012 Equus. I've taken it to Capitol Hyundai twice for routine maintenance. On the recent visit on 11/5/13 they gave me a brand new 2014 Equus as a loaner car. Nice!!! I dropped off my car and was out the door in ~15 minutes. A couple hours later they called to say my vehicle was ready, but since I didn't get off work until 7p they said to just go to the front desk before 9p and swap keys. I got there at 8p and sure enough they had all my paperwork and key FOB in an envelope and I gave them the FOB for the loaner car. To top it off they washed my car, which was a mess.

Will definitely be taking it to Capitol Hyundai for all my servicing in the future.
Recommended
Mike S. from Capitol Hyundai responded on 11/11/2013 08:09 AM

Hello Jim, glad you enjoyed the 2014 Equus Its an awesome vehicle for sure! We are happy you you had a great service experience and are looking forward to seeing you during your next visit.
Mike Sorge

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