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Car Care USA

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,702 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
4.5
ReScore Average
99
Net Promoter Score ®

Business Details

Categories
Contact
(832) 595-6666

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
21028 W Bellfort St Richmond, TX 77406

Affiliations

ASE - Master Certification
Car Care USA's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,702 Reviews)

RO
Rod O.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Rod said they have great customer service and they don't take a long time, everything went smoothly.
Recommended

LE
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LOURDES E.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Wonderful Experience at CAR CARE !
As always great service . Mr.Jake truly treats customer in the best fashion , he goes out of his way to maintain solid customer relations As that very recognized Insurance Commercial says …. You are in Good Hands with … ……. Well in this case , You are in Good Hands with CAR CARE . My Hat off to CAR CARE 👍👍

VS
Vmair S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Vmair said it was a good service, and they were quick.
Recommended

GG
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Gene G.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Excellent Service
Jake has been taking care of my truck with 202,000 miles on it for a couple of years and the service and quality of work have been excellent. I totally trust Car Care USA and will continue taking my truck there.

DS
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David S.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
9
Great Service
Every time I have used CCUSA , I have not been disappointed. They have a knowledgeable crew and will work with you to get the service you need and not add extra stuff that you don’t need. This is why CCUSA will continue to get my business.

JW
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Julie W.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Awesome service
In and out quickly for safety inspection today and right before lunch. Everyone here is friendly and professional. Will be back soon.

SB
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Stan B.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Always Done Right and On Time
Each time I take my car to Car Care I am never displeased or disappointed. The "A" team led by Jake is courteous, professional and efficient. Jake always gives a thorough explanation when things need to be fixed and always provides an honest recommendation on things that are urgent and things that can wait.
Well done Car Care USA.

JC
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JAMES C.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
9
Great Service
Jake always meets my expectations! Care Care inspects your vehicle thoughly and gives you recommendations for ONLY what is necessary.
Their prices are fair and their ethics are high!!

HW
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HOYT W.
Sealy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
9
Fast Friendly Service , Almost always get vehicle back in a timely manner
Great Job!

IG
Isaiah G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Isaiah said they got the problem fixed nice and easy, and it was pretty cheap cost.
Recommended

RS
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RUDY S.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Fabulous
Always top notch.

LK
Larry K.
Brookshire, TX
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Larry said they had always done him a good job, got him in and out of there, and he had never had a problem.
Recommended

KC
Kyle C.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Kyle said they were good, quick, and it worked out well.
Recommended

CK
Caroline K.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Caroline said they were super-friendly, they got her in and out in about 15-20 minutes. She said they were very open with the services they offer and helpful.
Recommended

LE
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LOURDES E.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Wonderful as Always !
We own three vehicles and they have been mechanically maintained and serviced through the wonderful down to earth people of CAR CARE USA for many years now . We feel fortunate to have these good and very reliable helpful down to earth folks so close to our residence. They truly have made life so much easier being able to keep our cars which are all up there in years driving strong . It’s a friendly family care that each customer receives each time visiting their Shop
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