Went to this dealership because of a prize notification in the mail, not to buy a car, but high pressure tactics and pressure from my spouse resulted in the purchase of a Sonata Hybrid. It has been over 1 1/2 months now and the windows have not yet been tinted as promised in their 'WE OWE' agreement (even thought they kept the car for the first several days to install a sunroof and leather). Finally today we got what we had hoped to be the proper license plates, but, once again, they dropped the ball. I had told them straightforwardly NOT to finance the vehicle with a bank, only to finance with a credit union. Did they do this? NO. They first told me they financed through Allied Bank but when I contacted my insurance company the lien was with wells fargo, a company I despise. I could go on, but that should be enough for most people to understand my frustration with this unprofessional group.

Not Recommended

Heather S. from Country Hyundai responded on 11/21/2013 11:56 AM

I am sorry to hear that your experience here at Country Hyundai has been less than perfect. However, we did take the time to look into your concern regarding the window tint on your vehicle. We have been in contact with you and have set you an appointment for this Saturday morning. If you have any further questions or concerns, you can contact me at 413.570.1321 or by email at hsimard@tommycarmgt.com.

View all Reviews

Businesses Near You

ESP Auto Inc.

4.9

(74 Reviews)

Veryl's Automotive Services

5.0

(401 Reviews)

Dressel's Service Station

5.0

(1,049 Reviews)

Meineke Car Care Center #1888