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Crosstown Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,986 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

We are family owned and operated, serving Burnsville, Minnesota and the surrounding area including Eagan, Savage, Apple Valley, and all of the south of the river area. With life-long experience in the automotive industry, Perry Linn brings his commitment to customer satisfaction to work every day for you. Read about our mission here.
We
We are family owned and operated, serving Burnsville, Minnesota and the surrounding area including Eagan, Savage, Apple Valley, and all of the south of the river area. With life-long experience in the automotive industry, Perry Linn brings his commitment to customer satisfaction to work every day for you. Read about our mission here.
We have two full service auto repair and service facilities offering alignments, brakes, tune ups, cooling system maintenance, and batteries. We provide oil changes, scheduled maintenance, and tire repair. We work on foreign and domestic cars, and we provide shuttle service for your convenience.
Has your check engine light come on? We do computer diagnostics to accurately diagnose the problem. We let you know what you need so you can make informed choices about your vehicle. Maximize your mileage and maximize your miles with a properly maintained vehicle.
We carry tires from brands you can trust which includes: Continental, General, Hercules, Michelin®, BFGoodrich®, Uniroyal®, and many more.
When you need tires for your passenger car, light truck, or SUV come to us. Because we're family owned and operated, we're not some big automotive conglomerate. We bend over backwards to make sure you are satisfied.
You can expect to be treated with honesty, respect, and kindness at all times. If you have a concern or aren't completely blown away by your experience with us, Perry is here every day and we want to hear from you. Eagan Auto Repair and Crosstown Auto Repair, it's all about you!
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Categories
Auto Repair, Oil Change, Tires
Contact
(952) 890-9760

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
900 W Burnsville Parkway Burnsville, MN 55337
Crosstown Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,986 Reviews)

EG
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ERIK G.
Burnsville, MN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/27/2015
verified customerVerified Customer
disappointed by new management
We have been bringing our vehicles here for a few years now and have always been very happy, until today. There were new employees who did not extend the same customer service that I was used to. As a female bringing my car into be fixed, this experience reminded me as to why I did not like bringing my car in to be fixed. I was treated like a female that they assumed did not know how to handle my car. When I dropped my car off to get fixed I also asked them to check my brakes. The guy helping me then started questioning me as to why I would want my brakes looked at if there is nothing wrong with them. I responded with I know my brakes haven't been checked in awhile and I would like to know how they were. The guy was treating me like that was the dumbest request ever. Then I when I picked my car up, the bill was about $300 more then what I was expecting, so I asked for a break down of the bill. Again, the guy acted insulted, and how dare I question my bill. I was also very disappointed, because I had a $900 dollar bill and I still got charged for an oil change, which whenever I have brought my car in to get fixed, I would never get charged for an oil change, and then was charged for a brake inspection. I am very disappointed the fact that I was nickle and dimed and treated like a female bringing my car into get fixed, and not the loyal customer that I was. I now will be finding a new shop to bring my car.
Not Recommended
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