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Darrell's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,161 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Darrell’s Auto Service is a large facility with over 6 auto lifts. Serving all of CENLA including Alexandria, Oakdale, Glenmora, Boyce, Woodworth and all surrounding areas. We are family owned and operated since 1973 and conveniently located on Masonic Drive in Alexandria. Darrell’s Auto Service is a large facility with over 6 auto lifts. Serving all of CENLA including Alexandria, Oakdale, Glenmora, Boyce, Woodworth and all surrounding areas. We are family owned and operated since 1973 and conveniently located on Masonic Drive in Alexandria.

We pride ourselves in customer service and customer satisfaction. Staffed with highly trained ASE certified technicians. We are a member of the ASA & BBB and voted The Best of CENLA Focus Readers Choice Award 2010 Best Auto Mechanic ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(318) 443-5741
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6304 Masonic Dr Alexandria, LA 71301
Get Directions
Darrell's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,161 Reviews)
Write a Review
Recent Reviews
JW
JERRY W.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Time management
It took over two weeks.
AC
ANGELA C.
Glenmora, LA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Everyone is pleasant. Plus, I am treated with respect. That means a lot.
I am always treated with respect. The staff is friendly, kind & pleasant. These things really mean a lot to me.
BB
Booker B.
Alexandria, LA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Booker said they completed all of the repairs in a timely manner.
Recommended
JJ
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JACK J.
Lecompte, LA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Repaired radio antenna apparatus
I can always depend on Darrell’s AutoService honesty and excellent work.
Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Truck tepair
Due to holiday and getting shipment , Darrell’s Garage was pretty much at the shipping companies mercy . I picked up my truck this afternoon and it is running great👍
SB
SHELLY B.
Hineston, LA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Engine Codes
I am very pleased with the experience I had with Darrell’s! Everyone was so nice and helpful. They listened to my concerns and addressed each of them. They were able to correctly diagnose my problems and fix them in a very timely manner.
Verified Customer
Alexandria, LA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Best Shop for Car Service
Wonderful service and friendly staff
EW
gravatar
ENNIS W.
Hineston, LA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great
Grest
CJ
CHARLES J.
Forest Hill, LA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
2016 Camaro
They staff here was very nice and respectful! Very professional! Open and honest about my car and my options to repair! Definitely found our forever shop!
Verified Customer
Campti, LA
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
Engineeork
I was pleased with the work
Verified Customer
Sunset, LA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great
Pleased with work done.
Verified Customer
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
They are a great and knowledgeable shop
Had Ford escape and module programmed to vehicle after installation works perfectly
DM
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DEBBIE M.
Woodworth, LA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
2000 pick up truck
Excellent service , friendly workers
Kept me in touch with all important details
CT
CURT T.
Alexandria, LA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
8
Air conditioning fix and blower
Very impressed.
I have a Subaru and there is no Subaru dealership in Alexandria
So I am forced to go to independent body shops when I need auto service
The lack of competition in Alexandria is depressing
But I was very impressed by Darrell service!!
Two brothers on the shop and they’re very responsive and true to their word
Other body shops keep your cars for weeks on end
They told me what the problem was let me pick the car up ordered the pork and I brought it back and they did it the same day
Same-day service was very important to me
I will be going back again if I have any future car issues
RS
RODNEY S.
Urania, LA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Explorer round two
I have already recommended people to bring their vehicles to Darrels’s. At least one has got work done from my recommendation. Great people, they explained what they found throughly. Very pleased with the results.
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