I was charged $50 for a battery that was purchased at this service center 1 year and 25 days prior. Originally, I was told it would be $140, then $0 after I told them when I bought it, and then they called backed to say it wasn't fully covered and the prorated amount was going to be $90. When I told him I didn't think that was fair and that Hyundai needs to stand behind their product I was told I could have it for $50. Considering I had already lost a half day of work I relented and told him to just go ahead and do it. I told him I was not at all satisfied and he didn't say anything.

Not Recommended

Victoria C. from Dennis Hyundai of Dublin responded on 02/04/2014 05:05 AM

Darren, our number one goal at Dennis Hyundai of Dublin is customer satisfaction, so we are sorry to hear you were unhappy with how your service experience was handled. We appreciate your feedback concerning your last visit and have passed your comments along to the appropriate management at the dealership. Please give us a call if you would like to discuss this issue any further. We would be happy to speak with you and make sure these areas are addressed. We appreciate your business, and hope to see you again in the future.

Thank you,
Dennis Hyundai of Dublin

View all Reviews

Businesses Near You

Hilliard Auto Repair

4.9

(102 Reviews)

Wayne's Auto Repair

4.8

(791 Reviews)

Waynes Auto Repair

4.9

(236 Reviews)

Tom and Jerry's Auto Service