business image

Dublin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,244 Reviews)
62
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
103
Total ReScores
4.7
ReScore Average
62
Net Promoter Score ®

Business Details

About

Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(925) 241-7640

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6015 Scarlett Court Dublin, CA 94568
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,244 Reviews)

SG
gravatar
SARA G.
Hayward, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A BLOWDRYER SET ON DESTROYING
I am extremely disappointed with the Dublin Service center. On my second visit to have my USB/AUX port fixed I get a call while at work asking "so what's wrong with your usb port?" -- how the fuck would I know? That's why I brought my car to a professional. ON the first visit I was told some tale and that I wold have to bring it back because they need to order a part…SO what happened to the notes and the part? Do you guys not keep a record? IS Dublin Hyundai that UNORGANIZED? Then my mom tells me later that day that the genius who worked on my car told her I must have blown the fuse in the USB port by plugging in a blow dryer. I really wish I had the day off for your numb nut of an employee to try and lie to me instead of my poor mom. Really A BLOW DRYER. ThE AUDACITY IS TRULY INSPIRING.
Not Recommended
LOUIS R., Service Manager from Dublin Hyundai responded on 12/15/2014 01:02 PM

I'm sorry to hear how you service visit went. We had some personnel issues that have been corrected that lead to your un pleasant experience. I hope that you will try us 1 more time in the future. 

Louis Rodriguez
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.