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Ez Auto Body Sales & Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
-100
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Score Details

5 stars
91%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Ez Auto Service offers complete auto service and repair for all makes and models. Competitive pricing. ASE Certified Master Tech on site for all your car needs. Come by and check us out! Ez Auto Service offers complete auto service and repair for all makes and models. Competitive pricing. ASE Certified Master Tech on site for all your car needs. Come by and check us out!

Categories
Auto Maintenance, Collision Repair, Auto Repair
Contact
(978) 969-6109
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
63 Jefferson Ave Salem, MA 01915
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Ez Auto Body Sales & Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
Write a Review
Recent Reviews
MY
gravatar
Megan Y.
Salem, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2023
0
Terrible customer service
DO NOT DO BUSINESS WITH THIS MAN!!! I was verbally harassed by the owner, Matt, several times while trying to get my car repaired at his shop. I moved my car off his lot after a conversation that involved the owner blaming me for getting into a car accident and “calling him 15 times” to check on my car (I called three times, twice were because he left voicemails requesting I call him back). The call ended with him saying “How about I throw the parts in the back of your car and you can drag it off the lot? How’s that?” Needless to say, I felt uncomfortable leaving my car with this guy, so I had it towed elsewhere. Fast forward two weeks - I just picked up my car and found all the damaged pieces from my car in the back of my trunk. Do yourself a favor and go somewhere else - it’s not worth the trouble and it’s certainly not worth being treated poorly for no reason.
AR
Andrew R.
Beverly, MA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2013
verified customerVerified Customer
Category: Service
Andrew said the work was done quickly and for the first time in a year and a half his vehicle is running great. His experience was excellent.
Recommended
JP
Jacquelyn P.
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2013
verified customerVerified Customer
Category: Service
Jacquelyn said she was happy with the service and they were very nice.
Recommended
AB
Arthur B.
Wexford, PA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2013
verified customerVerified Customer
Category: Service
Arthur said they did a great job on his vehicle at this business. They took him in quickly and had his vehicle done even quicker.
Recommended
LL
Lousie L.
Peabody, MA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2013
verified customerVerified Customer
Category: Service
Lousie said the business takes very good care of her. They do excellent work.
Recommended
AC
gravatar
ANN C.
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2013
verified customerVerified Customer
Class A Auto Shop
The EZ Auto team has helped me out in a big way on several occasions. They do quality work and bend over backwards to serve their customers. Why go anywhere else?
Recommended
WJ
Wendy J.
Beverly, MA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2013
verified customerVerified Customer
Category: Service
Wendy said this business always does a great job.
Recommended
LF
Lenny F.
Danvers, MA
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2013
verified customerVerified Customer
Category: Service
Lenny said they were fantastic. They got him in and out right away.
Recommended
CC
gravatar
CRAIG C.
Georgetown, MA
Hummer H2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2013
verified customerVerified Customer
they have gone out of there way to make a bad situation better.
They stopped a dealership from taking advantage of my lack of knowledge. Then fixed my ride for half the price the dealer was going to charge me. Matt and Manny have a customer for life!
Recommended
RM
Renee M.
Beverly, MA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2013
verified customerVerified Customer
Category: Service
Renee said this business did a good job in fixing her vehicle. She has been a long time customer. She has already recommended them to others.
Recommended
BK
Barbara K.
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2013
verified customerVerified Customer
Category: Service
Barbara said that they were wonderful.
Recommended
SM
Steve M.
Beverly, MA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2013
verified customerVerified Customer
Category: Service
Steve said they did the repairs pretty quickly. He has used them before. They were thorough and timely.
Recommended
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