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Fastlane Expert Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(901 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average

Business Details

Categories
Contact
(972) 562-1172

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
2900 Eldorado Pkwy Mckinney, TX 75070-4373
Fastlane Expert Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(901 Reviews)

JR
gravatar
JOEL R.
Mc Kinney, TX
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2013
verified customerVerified Customer
No heat just $$
Charge 49.99 just to tell me what they thought was wrong. Quoted me 1090.00 to repair the heat. When I told them I would just come get the car. They call back and said they would charge me flush the heater core and that might fix the problem.
If you flush the radiator and it still did work, why would I want to pay for the same problem that was already there when I brought it in.
I do not know if they flushed it or not. They charged me but It was the same as when I arrived. If a serviced is preformed and the result do not change, then why do you charge $$. customer should be happy with the service or no charge for the Job. I was out of Pocket of $140.00 for the same problem that I came in there with.
Not Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2013
Heater Core
Paid $ 140.00 and Heater still does not work
Not Recommended
Charles S. from Fastlane Expert Auto Service responded on 11/13/2013 01:21 PM

Explained to Mr. Robinson that major problems existed in the heater system. Due to budget constraints, the recommended repairs were not done. A flush was done rather than the repair, at Mr. Robinson's request, with the hope of improvement. No improvement was made.

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