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Gerald Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,142 Reviews)
62
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
361
Total ReScores
4.9
ReScore Average
62
Net Promoter Score ®

Business Details

About

Gerald Hyundai in North Aurora, IL. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Gerald Hyundai in North Aurora, IL. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(630) 907-8500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
209 Hansen Boulevard North Aurora, IL 60542
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,142 Reviews)

ZW
gravatar
ZACKERY W.
North Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
First time purcahse
This was my first new car purchase. Michael worked with me and understood my needs. I waited to get a car that met my needs and he did his best to find and get it delivered to the dealership. He worked with me to get me a great deal on a great car. I have only ever had one issue with Gerald and that was someone not following through on a phone call, however they rectified the situation and I will return. They take care of their customers which is a rare thing these days.
Recommended
JOHN K., Service Director from Gerald Hyundai responded on 03/01/2014 12:23 PM

Mr. Wilmot,

Thank you for your review. I am pleased that the Sales and Service departments both helped you get and Service the vehicle that you desired. We do apologize for the not following through with the phone call. Sometimes things happen that are beyond our control although I am glad in the end we were able to follow through. We want every visit you have to our store to be a positive one. Thank you again and we will see you soon.

John Kainz
Service Director
JKAINZ@GERALDAUTO.COM
630-907-8500
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