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Green Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,031 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
259
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

About

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 525-1370

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,031 Reviews)

JC
gravatar
JULIO C.
Chatham, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/18/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Very nice people, clean place, quick service but....
They did it wrong. Replacing a simple electrical recall part without checking that
the break light were continuously on.
I did not notice the problem because it was a bright sunny morning when I stop the car at home. The next day the battery was wasted. So, the car did not start.
So, the people are nice. The place is neat, clean, etc. However, they fail in the main issue: repairing the car.
Not Recommended
Ray C., Service & Parts Director from Green Hyundai responded on 12/30/2013 09:10 AM

Hello,

Thank you for providing us with feedback.  It is unfortunate that we made an error when replacing your part.  You're absolutely right, our main goal is to repair vehicles.  We failed you and we apologize.  

Please give me a call at your earliest convenience to allow us an opportunity to make it right for you on your next visit.  

Thank you again and Happy New Year,

Ray Caruso
Service & Parts Director
Green Hyundai
217.525.1370
ray.caruso@greenstores.net
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