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Hub Hyundai West

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
74
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Score Details

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
164
Total ReScores™
4.8
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Hub Hyundai West in Houston, TX. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hub Hyundai West in Houston, TX. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(832) 739-6350
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
17007 Katy Freeway Houston, TX 77094
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
Write a Review
Recent Reviews
JL
gravatar
JOE L.
Houston, TX
2013 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Not the best in service
Customer service people were so busy discussing personal plans they had no time to help. When they did, the experience was less than satisfying. After the svc call they parked my car in a lot and handed me my keys. It took 15 minutes of walking around clicking my door lock to finally find my car.
Not Recommended
GEORGE A S., Service Manager from Hub Hyundai West responded on 01/31/2014 03:48 PM

Joe,
I would to apologize on the service you recieved, we do strive on take care of our customer.  Unfortunately  your vehicle was part of a new recall and we didn't the parts in stock yet.  I will make sure that we have the parts in and I will let you, so we can take care of this issue for you.  please feel free to contact me if you have any questions.

George Sanchez
Assistant Service Manager
Hub Hyundai West
281-664-6261
gsanchez@hubhouston.com
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