We dropped my son's car off during Thanksgiving break because it was overheating. They had it for 10 days. Called said it was fixed,just a thermostat. We had it 2 days finally drove it to denver. Where it o er heated again. Had to tow it back. Now they have had it 5 days with no word back! They don't return calls or texts. I need our car and nothing.
RP
Rebecca P.
Englewood, CO
08/24/2018
Not Happy!
Receptionist is almost always rude to me! She seams like she really cant handel her job and is always overwhelmed! John said i can bring my car in the next day for repairs! I did and suddenly he had so many cars he said he cld not even look at my car until mid next week..today is Friday! That means i wld not have a car for at least 5 days! Im a single mom with 3 kids and need my car and had an appointment but i guess other people were more important than my appoitment!
Upon moving to the area a couple years ago, we asked for a recommendation on where to take our cars - and we were told to go to Johns. We couldnt be more pleased. Johns is knowledgeable, trustworthy and friendly. We take all of our cars there. They explain what the problem is and what is needed to repair it. Their pricing is reasonable as well. An online history of service is also available. We would highly recommend them.
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