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Kirby's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.7
ReScore Average
95
Net Promoter Score ®

Business Details

About

Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered. Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered.

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(615) 791-1425

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2199 Hillsboro Rd Franklin, TN 37069-6223
Kirby's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)

LC
gravatar
Lesleigh C.
Brentwood, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2015
verified customerVerified Customer
Genuine
I needed a mechanic I trusted to look at a used car we were thinking of purchasing for our daughter. I took it to the one place I knew I could trust since the majority of the car buying and researching process felt so out of my control. Mitch and Susan were fabulous and willing to talk with me and answer questions well beyond the service I requested. Mitch also took time time help me make sure I knew the range that was appropriate and took my call the next morning as I prepared to negotiate. Due to his on target assessment of the needs, the dealer came down quite a bit as they knew we knew what we were talking about (thanks to Mitch). I was also impressed with Mitch catching things like the car being in a wreck possible (painted front bumper) and from the north (due to rust under the car thanks to salt and snow). I knew about the wreck and the fact it was from PA but felt confidence in him after he observed those things on his own...solidified my confidence that he had really looked at my car.
Recommended
Mitch K. from Kirby's Garage responded on 05/07/2015 11:45 AM

Thank you for your business Leslie and I'm so glad I could help you. I hope the car works out for your daughter and we're always here to help. Why don't you send her over one day soon and I could show her a few general service tips, just in case she has trouble!!

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