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Laguna Motor Werks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(369 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

As a locally-owned and operated business, we take pride in our ability to provide our customers the very best in customer service and repair for their Mercedes Benz, BMW or Porsche. At our sparkling clean, retro-look service center, the only thing "retro" is our quaint 1950's look! Laguna Motor Wërks utilizes the latest, state-of-the-art As a locally-owned and operated business, we take pride in our ability to provide our customers the very best in customer service and repair for their Mercedes Benz, BMW or Porsche. At our sparkling clean, retro-look service center, the only thing "retro" is our quaint 1950's look! Laguna Motor Wërks utilizes the latest, state-of-the-art diagnostic software, tools and equipment, and only experienced, factory-trained, ASE Certified Technicians, whose expertise in Mercedes and BMW service and repair is second to none. ...more

Categories
European Auto Repair, Car Maintenance, Oil Change
Contact
(949) 494-5053
Opening in 32 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1009 S Coast Hwy Laguna Beach, CA 92651
Laguna Motor Werks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(369 Reviews)

GH
gravatar
GARY H.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2014
verified customerVerified Customer
EXCEPTIONAL
When the check engine light came on in my VW Euro Van after a long trip from Minneapolis to Laguna Beach on a Friday night I had no idea of who to bring the Van to for a check. Walking the sidewalk in Laguna thinking about it, I looked up and saw a sign, "Laguna Motor Werks". It turned out by coincidence had I found the best place to have brought the van.

It was late in the day and the service rep who met me was exceptional in his concern for my situation, and my need to have any work done quickly, and aske me to return the van the next morning.

The next morning I met with Vic who assessed the situation and recommended a strategic approach to finding the problem. Everyone was courteous, friendly, and best of all they were experts in the business, smart, fast and fair. The issue was located and fixed, and I was on my way.

After my experience with the service I received at Motor Werks I would return for any further problems knowing that only the work needed would be done, it would be done by smart and experienced techs, and it would be fairly priced.
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