Here at Local Heroes Auto Care, we believe that integrity is earned one job at a time! Our crew of Local Heroes is dedicated to giving you the very best automotive repair service with a focus on upfront and honest quotes, timely response to issues, and quality products and parts.
We are proud to employ ASE Technicians as part of our
Here at Local Heroes Auto Care, we believe that integrity is earned one job at a time! Our crew of Local Heroes is dedicated to giving you the very best automotive repair service with a focus on upfront and honest quotes, timely response to issues, and quality products and parts.
We are proud to employ ASE Technicians as part of our team and we continually reinvest in our technicians' training with certifications and classes to enhance their mechanical skills. We also employ industry-leading Automotive Technology platforms that combine with our specialized communication systems, allowing us to keep our customers up-to-date with their repairs.
Whatever services you are looking for, our Service Pros can get your vehicle running smoothly again – getting you back on the road with total-confidence at a reasonable price.
If you need California DMV Registration Renewal, Stickers, License Plates, and/or other DMV services, we have been licensed to provide those services by the CA Department of Motor Vehicles.
-STAR Certified Smog Test and Repair Station.
-Mechanical Restoration of Classic Cars
-Transmission Repair and Replacement
-4WD & AWD Repair and Replacement
-Manufacturer Recommended Maintenance & Service
-DMV Vehicle Registration & Title Services
-Engine Repair and Replacement
-Tire and Wheel Rim Service
-Diesel Vehicle Service and Repair
-Steering, Suspension, & Alignment
-SE HABLA ESPANOL
-Foreign auto repair- Toyota, Honda, VW, Nissan, BMW, Mercedes, and more!
...more
Verified CustomerHi Brenda,
Thank you for taking the time to respond to us about your recent experience. When you visited us last Friday right before noon while on your vacation, we did identify you had a bad rear tire on your 2012 Honda Pilot, as you had already replaced it with the doughnut spare. As your tires were all still in Excellent shape, expect for the one, you asked us if we could match the Michelin Primacy’s with the exact same tire. We checked 3 of our Tire wholesale partners, 2 of which are the largest 2 in the nation and only 1 of them showed that exact tire in stock locally; however it was in Hayward, Ca. When we ordered it after giving you the price and got your approval, we had approximately 5 minutes before their noon delivery deadline to order it. Unfortunately the order for your tire somehow never made it to us later that afternoon as part of our deliveries. We did contact and research with our partner supplier yesterday and found out their delivery truck left without the tire and may have left a few minutes before noon they said. We are not going to point blame at them, as it was a major Holiday weekend and we take full responsibility for not double checking the tire made their afternoon run. We sincerely apologize for your recent experience with us. We appreciate your faith in us and not giving up on us. Our customer’s opinion of us is very important, as is their satisfaction. We look forward to ensuring that your next experience with us, if you are ever down this way again, exceeds your expectations.
Sincerley,
