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Mario's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,189 Reviews)
97
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to Mario's Auto Repair strives for perfection and highly values customer service. I have been serving the community since 1985 and have been at my current location since 1996. We take care of generations of families in and around the Chicago-land area. We are a multi-lingual facility fluent in English, Spanish, and Italian. We stay up to date with the latest automotive technology, and I have been an ASE Certified Master Technician for over 20 years. Robert Mendez has been a technician at Mario's Auto Repair for over ten years and is highly experienced in all aspects of the automotive industry. Vincent Caponigro, my son, is an apprentice technician. Here at Mario's Auto Repair we strive for 100% customer satisfaction.

~ Mario Caponigro, Owner/Technician ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(773) 523-5770
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4401 W 47th St Chicago, IL 60632-4405
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Mario's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,189 Reviews)
Write a Review
Recent Reviews
DS
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Don S.
Chicago, IL
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2014
verified customerVerified Customer
Don't be intimidated by muscle cars...
Whenever I used to pass Mario's I couldn't help but notice that the lot was filled with an amazing variety of muscle cars and high-end vehicles and thus I was quite hesitant to bring in my 18 year old Ford Contour and 15 year old Ford Taurus for fear of being laughed out of the place but I couldn't have been more wrong as Mario treated me with the same respect and courtesy that he would if the winner of the Indy 500 or the Grand Prix walked in. He did a thorough "health and well-being" check of the vehicle and his only recommendation was that I needed a new set of tires and that I should hang onto the car as is was in "phenomenal" shape. He didn't try to do anything that didn't need to be done and his pricing was more than fair which was kind of surprising because another thing that I feared was that a high-end mechanic was going to result in high-end prices but you cant' beat the value received for the money spent. Good guys who definitely have the customer's best interests in mind. Would not hesitate to return and I am still sorry that it took me so long to get over being intimidated. Another thing worth considering is that those muscle car and high-end drivers are VERY particular as to who they let work on the cars so the fact that the lot is filled with them is a good thing not a bad one as it is a testament to Mario's talent and business sense. Job well done, my compliments!
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