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Meridian Family Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,194 Reviews)
91
Write a Review
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Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
8
Total ReScores™
4.1
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

For over 23 years Bill has been managing hi end ,independent, automotive repair shops. He and his crew all well versed in all types of repairs which are backed with a 18 month/18,000 mile warranty. For over 23 years Bill has been managing hi end ,independent, automotive repair shops. He and his crew all well versed in all types of repairs which are backed with a 18 month/18,000 mile warranty.

Categories
Auto Repair, Repair Shop, Car Dealer
Contact
(253) 604-4128
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
14713 Meridian E Puyallup, WA 98375
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Meridian Family Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,194 Reviews)
Write a Review
Recent Reviews
TS
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TIM S.
Spanaway, WA
Dodge Grand Caravan
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/15/2015
verified customerVerified Customer
First visit not so great
called early in the week to take my dodge caravan in for a oil change , break check, tire rotation and a coolant flush. I asked for an appointment on Saturday. The guy told me to bring it down and drop it off at 9:00 a.m it should only take a couple hours to complete . So I got there at 9:00 and Josh was behind the desk and greeted me. He took my name and info but said he was having trouble with the computer system. So he said it came up took my key and said he would call when it was all done . At 12:00 I still didn't hear anything from Josh. I called Josh and asked about my van he said it would be another hour to hour and a half he said he could see out the window he was still working on it . At 2:30 still didn't hear anything from Josh or anyone else. I knew they closed at 3:00 on Saturday so I went to see what was up. Josh told me oh I'm glad you stopped in the only thing that saved on the computer was your name . They did the services and that seemed fine and seemed honest .
Recommended
Bill B. from Meridian Family Auto Repair responded on 02/25/2015 12:10 PM

I would like to apologize again for the mix up at your service appointment. We got our PC bug fixed right away. I'm glad everything else is going well with the vehicle and we appreciate your patronage. 

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