business image

Mike Morgan Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,318 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
74
Total ReScores
4.6
ReScore Average
66
Net Promoter Score ®

Business Details

About

Mike Morgan Hyundai is located in Shreveport, LA. Our website is a great place to order Hyundai parts, and make a service appointment online, or call us today with questions! Our service technicians are here to help with all our your vehicle maintenance needs. Mike Morgan Hyundai is located in Shreveport, LA. Our website is a great place to order Hyundai parts, and make a service appointment online, or call us today with questions! Our service technicians are here to help with all our your vehicle maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(318) 688-8733

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
8747 Business Park Drive Shreveport, LA 71105
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,318 Reviews)

SB
gravatar
STEPHANIE B.
Mansfield, LA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/01/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor social skills
No one spoke besides a salesman and I obviously already have a Hyundai vehicle being serviced. I can and will go elsewhere from now on.
Not Recommended
John F., Service & Parts Manager from Mike Morgan Hyundai responded on 03/03/2014 11:08 AM

Stephanie,

   I sincerely apologize about your recent service visit. I can assure you that this sort of service is not typical at Mike Morgan Hyundai. We are above average in our customer satisfaction ranking with Hyundai and should have reflected that when we serviced your car. I would hate to lose your business and do request that you will give us another chance. Thank you for your review and I hope we can make things better for you in the future.

John Frazier
Service & Parts Manager
318-798-5316
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.