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Myrtle Beach Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,245 Reviews)
81
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
151
Total ReScores
4.7
ReScore Average
81
Net Promoter Score ®

Business Details

About

Myrtle Beach Hyundai has been family owned since 1999. We are located in Myrtle Beach, SC on Highway 501. We are here to help you keep your vehicle in top running condition. Call today to schedule your next visit! Myrtle Beach Hyundai has been family owned since 1999. We are located in Myrtle Beach, SC on Highway 501. We are here to help you keep your vehicle in top running condition. Call today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(843) 626-3657

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1887 Highway 501 Myrtle Beach, SC 29577
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,245 Reviews)

FB
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FRED B.
Myrtle Beach, SC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Substandard
Two trips required to dealer because the work was not done as requested. Svc dept very hard to reach on phone and did not call as promised. Cashier not monitoring customer window for customers. Svc mgr unavailable in timely manner to discuss problems
Not Recommended
Brook B., Service manager from Myrtle Beach Hyundai responded on 11/21/2013 05:49 AM

Mr Bishop, I am very sorry for the experience you had with the oil change, by the time I returned from a test drive with another customer you had already left.  Unfortunatly on standard oil change comands on our computer the appointment did not show synthetic oil.  I have gone into your account and flagged your vehicle so it will now show on your repair order to only use synthetic oil in the future.  I do hope that you will give us a chance to regain your business and if so I will offer you a 15% discount on your next service.  Again I am sorry for the experience you had.

Brook Billmeyer/Service Manager
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