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Naperville Automotive Solutions

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,033 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Naperville Automotive Solutions is a family owned and operated automotive service and repair facility located in Naperville, IL. Our convenient centralized location allows us to service the Naperville, Aurora, Plainfield and Oswego areas.

Here at Naperville Automotive Solutions, we understand that finding a top auto repair shop that Naperville Automotive Solutions is a family owned and operated automotive service and repair facility located in Naperville, IL. Our convenient centralized location allows us to service the Naperville, Aurora, Plainfield and Oswego areas.

Here at Naperville Automotive Solutions, we understand that finding a top auto repair shop that you can trust is important to you. That is why we operate by three simple values; Honesty, Quality and Value. Given these values, we are able to provide you with the highest quality of work possible.

At Naperville Automotive Solutions, we don't cut corners! We pride ourselves on the quality of our work, and we give each customer the same great value no matter if the job is big or small. Your satisfaction and safety is our priority. ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(630) 585-7560
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
25W102 Ramm Drive Naperville, IL 60564
Get Directions
Naperville Automotive Solutions' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,033 Reviews)
Write a Review
Recent Reviews
Verified Customer
Aurora, IL
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Only mechanic I will use
Ever since a friend told me about this place it’s the only one I use. Friendly staff and fair pricing.
DP
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Don P.
Naperville, IL
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Always a GREAT experiences!
I’ve been taking my vehicles here for over 10 years. I have an excellent experience every time. This time was special. I made friends with David, the friendly and professional gentleman at the front desk. He’s a real class act and represents the positive vibes and reasons why I keep coming back. I’m sure anyone who knows him and has had the pleasure to speak with him in person or over the phone will agree. He and everyone who works at Naperville Automotive Solutions believe in treating people and their customers fairly, with respect, honesty, professionalism, expertise, and compassion. 5 stars every time. Have your vehicle serviced here, and you will see what I mean. A lifelong relationship will be had the moment you walk through the door. Keep being great guys!!
DS
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Dan S.
Plainfield, IL
GMC Acadia Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
9
Best auto guys on this planet
Keeping a car running is a pain in the ass. With four cars in the family, thank God that Jeff and team are honest and sensitive to the cost of the necessary repairs. He'll save the broken parts to show you what was actually replaced. Why anyone would go to a dealer for out of warranty repairs is beyond me. It nice to see a honest and caring business grow over the years.
HK
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Henry K.
Naperville, IL
Honda Odyssey
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/20/2025
verified customerVerified Customer
7
Time and time and more time
Normally I give Naperville Automotive Solutions 5 stars as I have been coming here for years. This time ... two. I called and made an appointment for rotors and brakes. Mechanics began to work on my car about 1.5 hours or so, after the scheduled time. While I was waiting for the car repairs to even begin, I asked about some prices on some other things, giving them a copy of estimates from another repair shop. I was told since they were a bit busy/behind, I'd get the quotes before I left. When my repairs were finally done, LONG after the original time, I am paying and ready to go ... and ask about the prices for the repairs ... They forgot. So I had to wait some more to get the quotes. This was an abnormal experience. But I thought I should give honest feedback.
MA
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Melinda A.
Aurora, IL
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Honest and Excellent
I’ve been going here for about 8 years for all of my car repairs. This particular visit I was working with David and he was so kind and informative. He explained things in a way I could understand and really cared about what was best for me and my vehicle. I got my car back today and it’s never driven so smoothly! Naperville Automotive Solutions is friendly, honest, and efficient. They will take excellent care of your car and you!
DK
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Dan K.
Naperville, IL
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Great Communication!
David followed up on estimate request from day one and was pleasure to work with throughout process. They let me know the issue was with my front brakes, not rear brakes as I had thought, which lessened my cost. Work was done on time as scheduled.
JK
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Jim K.
Naperville, IL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Repeat Customer
I’ve taken our cars to NAS before and I intend to continue doing so.
Jim
PC
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Paul C.
Naperville, IL
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Excellent service
Friendly and very professional. Did a great job as always.
GB
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Greg B.
Naperville, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Exceptional Service and Honest Professionals!
I’ve had an exceptional experience with Naperville Automotive Solutions! Their team is knowledgeable, honest, and always goes above and beyond to provide top-notch service. They quickly diagnosed and resolved my car issues with transparency and professionalism, all while offering the best pricing. It’s rare to find a shop that truly values customer satisfaction, and I’m grateful to have found them. Highly recommend for anyone looking for reliable automotive care in Naperville!
Verified Customer
Aurora, IL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Car rides great after oil change
I took my car in for a needed oil change. David and the other staff were so kind and helpful. JD did the oil change, and he did a wonderful job. I could really feel the difference after the oil change. My car drove smoothly. Also, they have good prices. I have come here several times and have always been pleased.
TC
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Tony C.
Bolingbrook, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Awesome as usual.
This go around I needed new front brakes and rotors, it was time. Due to a malfunctioning caliper we replaced both of those as well. The staff there is always looking out for the customer and I appreciate that. The vehicle is now 16 years old driven daily closing in on 200k miles. They keep it in good working condition and never steer me wrong. Thew are upfront and honest and will do what it takes to get the job done right the first time. Much respect Gents.
BR
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Blake R.
Naperville, IL
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Great service by Friendly People
The people at Naperville Automotive Solutions are always very friendly. I dropped the car and my wife picked up and my wife said the people there are extremely nice.
KG
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Kevin G.
Aurora, IL
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
10
BMW new brakes
Great as always. Detailed and perfect communication
MN
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Mike N.
Bolingbrook, IL
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Fair, Friendly and Honest Repair Facility!
Sincere Thanks and Happy New Year 2025 to David and staff. Excellent customer service! We were given a timely explanation of the needed repairs, offered a fair price and repair timeline. Tough business with many variables, Kept us informed & fair price!
DE
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Dustin E.
Naperville, IL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Great Service!
David was fantastic and informative! They got me in quickly and just in time for the holidays. Highlight recommend!
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