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SureCritic / Auto Recycler / Pelle's Automotive
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Pelle's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,010 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Auto Recycler, Car Maintenance, Auto Repair
Contact
(610) 647-7757
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
36 Bracken Ave Frazer, PA 19355
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Pelle's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,010 Reviews)
Write a Review
Recent Reviews
CC
Christopher C.
Honey Brook, PA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great Shop!
We’ve taken quite a few cars over the years to Charlie and his crew. Never a problem. Zero. We have shops all over the place where I live, but we drive further to get our cars to his place. Nice not to have to wonder whether your cars are properly diagnosed and properly repaired these days. I wish I could tell you how he and his staff reacts to complaints and what not, but I’ve never had the slightest problem with any of the work done. Trustworthy, excellent staff, excellent work, just a well run business with cool, knowledgeable, helpful people. Highly highly recommended.
MM
Margaret M.
Berwyn, PA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
0
First visit
My son recommended Pelle for maintaining my car. I brought my car in for inspection and an oil change. I was given an appointment within days of my call. I waited for my car and was very pleased by the efficiency of my visit. It was nice to meet the guys at Pelle. Thanks to Charlie for getting me in and out so quickly. The cost of the service was fair. I will return.
MD
Megan D.
Chester Springs, PA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Quick and friendly
Pelle was able to get me an appointment 2 days after I called, and had my car ready before the agreed upon time. They were very responsive to phone calls. All interactions were friendly. They even were able to squeeze in a second service because they had a cancellation. All around great service.
BL
Bob L.
Exton, PA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Great service
Great service and knowledge!
SD
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Stuart D.
Berwyn, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service
Fair price, great work and staff is knowledgeable .
AM
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Amy M.
Downingtown, PA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great job
Great job! Charlie is always fair, honest and accommodating. Thank you for the great work.
BO
Barry O.
Malvern, PA
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
work done timely and correctly as usual
Been going to Pelle's for 14 years. Work is always done quickly and correctly. Charlie is old school when it comes to customer service.
JC
John C.
Royersford, PA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Overall service
Did what they said they would do.
PC
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Pat C.
Phoenixville, PA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Pelle’s Automotive
If you are looking for a mechanic, I would recommend calling Pelle’s Automotive. I took my car to them to get my car inspected and an oil change. They are efficient, and experts in their field. They never try to sell you services you don’t need. In fact , they work w/?you to help you save money keeping your car safe! Pat
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Valued Customer
West Chester, PA
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
8
Van repairs
Work done in a professional manner.
CM
Charles M.
Exton, PA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent service as always
My family has been taking our cars to Pelle’s for 2+ years and we always get efficient, timely service without surprises. They have earned our trust and our business!
Verified Customer
Malvern, PA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Feedback
Easy to schedule appointment and excellent service!
RD
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Rosemary D.
West Chester, PA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Very satisfied
I understood what was needed and my mechanic was great.
DK
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Dan K.
Chester Springs, PA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Excellent
Excellent service done quickly and very reasonable.
Verified Customer
West Chester, PA
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
Pleased
Pleased with service and folks working there. Wait area is fine.
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