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Pohanka Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,532 Reviews)
58
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
197
Total ReScores
4.6
ReScore Average
58
Net Promoter Score ®

Business Details

About

Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in. Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 423-1100

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1770 Ritchie Station Court Capitol Heights, MD 20743
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,532 Reviews)

KK
gravatar
KATHLEEN K.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/08/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service of vehicle takes way to long
To many problems to discuss
Not Recommended
Kevin D. from Pohanka Hyundai responded on 03/18/2014 01:25 PM

Mrs. Kendall,

I do apologize for the length of your service visit and would love the opportunity to dicuss your service concerns with me when you have a moment.  We have added technicians, porters, advisors and wash staff to address our response to service times and train weekly with all members of our staff to make your vist an exceptional one. 

I look forward to discussing this with you at your earliest convenience.

Thank you

Kevin

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