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Premier Nissan Stevens Creek

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
-100
Write a Review
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Score Details

5 stars
38%
4 stars
<1%
3 stars
<1%
2 stars
7%
1 star
53%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Car Dealer, New Car Dealer, Used Car Dealer
Contact
(408) 983-5900
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
4855 Stevens Creek Blvd Santa Clara, CA 95051
Get Directions
All Departments' Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(13 Reviews)
Write a Review
Recent Reviews
NL
gravatar
Naomi L.
Santa Clara, CA
NISSAN ALTIMA HYBRID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2015
verified customerVerified Customer
Category: Service
Cashiers has absoutely no customer service skills
The experience was great from greetings, shuttle service home and return back. However, the cashiers ruined the entire experience. Each time I've come in for service, the cashiers have ruined the experience where I don't know if I will return again now. Each time, I've always had to consider if I should go somewhere else. The cashiers continue to talk amongst themselves without acknowledging the customer. Don't even confirm they have the correct invoice before asking for payment. Doesn't give you time to review what was done and continue to ask for payment. In addition, I was told when dropping off the car, it came with a car wash service, however my car was not washed went I picked up my car. Since I had such a terrible experience with the cashiers I did not return to cashiers to let them know of the issue. Cashiers totally ruined the experience.
Not Recommended
Yolanda B., Director Of O.L.M-Owner Loyality Manager from Premier Nissan Stevens Creek responded on 10/19/2015 10:29 AM

Hi Naomi,

I'm sorry to hear about your unfortunate experience. That was truly not your cahier attentions. We really appreciate your feedback, and hope you do give us the chance to make it right!

 I'm sorry!

If you have any question or concerns please feel free to call me at 408-557-5506

Happy Diriving!

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