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Round Rock Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,345 Reviews)
65
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
510
Total ReScores
4.7
ReScore Average
65
Net Promoter Score ®

Business Details

About

Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did! Round Rock Hyundai is located just off of Interstate 35 in Round Rock, TX. Our Service Center is fully equipped to handle all of your vehicle repair and maintenance needs. Come see us today, you'll be glad you did!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 904-6451

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
2405 N Interstate 35 Round Rock, TX 78665
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,345 Reviews)

LW
gravatar
LYNDON W.
Leander, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/28/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Slow but it could have been worse.
It took over two hours to get an oil change and a tire rotation.
Not Recommended
JOE O., SERVICE MANAGER from Round Rock Hyundai responded on 10/31/2013 02:57 PM

Lyndon White, i agree that more than 2 hours for an oil change and rotation is excessive. I read your survey comments and researched that day and even though we may not have looked busy we wrote up 13 other cars right before you and after you. On Saturday's we run only half a crew so the other half can be off with their families. I noticed that you did not have an appointment for that day and I am sure you would agree we have to service our appointments first before taking in walk ins. With that in mind hopefully we will get the chance to service your vehicle again. Thank you for your comments.

Joe Oswald
Service Manager
Round Rock Hyundai
512-244-9000
joswald@penskeautomotive.com
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