We are ASE, BMW, Audi, VW, Porsche, Mini and Mercedes-Benz certified. At Solo Motorsports, we care about you and your vehicle and we strive to provide the highest excellence in service. Solo Motorsports has the most up-to-date, state of the art diagnostic equipment available to monitor your car’s essential service needs. We understand We are ASE, BMW, Audi, VW, Porsche, Mini and Mercedes-Benz certified. At Solo Motorsports, we care about you and your vehicle and we strive to provide the highest excellence in service. Solo Motorsports has the most up-to-date, state of the art diagnostic equipment available to monitor your car’s essential service needs. We understand your car in and out and have a knowledgeable staff to help with all of your car needs. Our highly trained service technicians perform all maintenance, repairs and custom performance work. ...more
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Today I bought the car back in, and I had the displeasure of being helped by Keenan. After placing the car on a lift he, informed me that it was his observation that the car had been leaking for a very long time. However, this is impossible. Instead of even considering some degree of accountability, Keenan began to do what all dishonest, shady repair shops do whenever a customer leaves their shop with mechanical issues that did not exist prior to entrusting them with the repair of their beloved vehicle. He immediately shifted the blame solely off of his shop and onto me....the customer. He inisted that my car had somehow been leaking "invisible" oil for months.
The reason I can confidently say that it is impossible that the leak was previously there is twofold. Firstly, my vehicle is meticulously garaged kept. If there was an oil leak, I would have noticed it immediately because my garage floor was new and without any stains or blemishes before they performed their dis-repair.
Secondly, if there had been an oil leak prior to them servicing my car, the tech who performed the oil change would have brought it to someones attention. And, they would have notified me of the issue and proceeded to up-charge me for additional repairs on the day of the original service. They ABSOLUTELY would not have passed on an opportunity to make more money by performing additional services.
My car is now leaking profusely (see photos). And once placed on the lift for repairs, any mechanic worth his or her weight in salt would have IMMEDIATELY noticed that there was an oil leak of this magnitude if it had already existed.
This shop is not reputable, and you should absolutely not entrust them with your car. Especially, if you depend on and/or take pride in your vehicle. The correct thing to do would have been to at least examine the possibility that there was maybe some fault on their end. That is what any reputable service provider would have done. To insist that your mechanics are without mistake is complete nonsense and very unrealistic. Steer clear of Solo Motor Sport and find a repair shop that stands by its products and services no matter the cost.