business image

South Shore Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,451 Reviews)
62
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
254
Total ReScores
4.7
ReScore Average
62
Net Promoter Score ®

Business Details

About

South Shore Hyundai is conveniently located in Valley Stream, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Shore Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today! South Shore Hyundai is conveniently located in Valley Stream, NY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Shore Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(516) 561-5900

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
360 W. Sunrise Highway Valley Stream, NY 11581
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,451 Reviews)

CA
gravatar
CARROLL A.
NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Negative Experience for an Oil Change!
Took my car to Hyundai for an oil change and to have the tire light checked. I was given incorrect information, quoted an exorbitant price. Chose to get a second opinion elsewhere. Glad I did! I saved over $500.00 by going to another dealer.
Not Recommended
Ed T., Service Manager from South Shore Hyundai responded on 03/18/2014 05:24 AM

I'm sorry you feel you were given incorrect information. We spoke on the phone and you told me there was no other problem with your "Oil Change" service visit othere than the price you were given for repairs. You came in with a low tire pressure light after hitting a pothole.
Your left front tire had a large bubble in it and the rim was bent badly- worse on outer edge, the left rear rim was bent but not as badly.

We advised you that the badly bent rim and damaged tire should be replaced. The rim could break or a new tire could blow out more easily if impacted on the same spot. We are concerned for your safety and we would make the same recommendation to pne of our family members. You replaced the tire at an outside shop for the same price we gave you and they told you it is fine to continue driving on the damaged rim. We respect your decision and hope your safety will not be an issue as a result.  

Ed Thornton

Service Manager
516-561-5900
ethornton@atlanticautogroup.net

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.