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Stevens Creek Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
78
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Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
282
Total ReScores™
4.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online! Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 249-1200
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
Write a Review
Recent Reviews
AP
gravatar
AYUB P.
2005 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people, but quite a rip off
To pay a whole lot of money UP FRONT just to analyze the car sounds like an abomination. If the deposit were a third of what I paid, I'd have saved the rest. If the rest had been spent on actual repair, I would not feel ripped off.
Not Recommended
Shawn P. from Stevens Creek Hyundai responded on 03/29/2014 12:36 PM

Mr. Patel

I am writing in response to your most recent service visit... I do apologize for how you left feeling.. What I have found is your vehicle came in for a Air Bag light concern, this type of concern requires a series of tests to be performed to determine the cause... Once we concluded the testing it was determined to be a fuse which caused your light to be active. I do understand your frustration of paying the diagnoise fee required to just replace a fuse but the steps we needed to take to determine took some time...
Again I extend my apologies for your feelings but we are here to make your vehicle safe for you and your family and at times it does require necessary steps to achieve this goal...

The next time you are in for service please ask for me as I would like to extend a complimentary wash and wax for your vehicle..

Warm Regards,

Shawn Poirier
Service Manager

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