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Stevens Creek Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
78
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Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
282
Total ReScores™
4.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online! Stevens Creek Hyundai is located close to the 280 and 880 freeways in Santa Clara, CA. We are one of the premier Hyundai dealers in the Santa Clara / San Jose area. Call us today to schedule your next visit, or go to our website to schedule service appointments online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(408) 249-1200
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4425 Stevens Creek Boulevard Santa Clara, CA 95051
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,632 Reviews)
Write a Review
Recent Reviews
DS
gravatar
DIANA S.
Campbell, CA
2005 Hyundai Tiburon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service
I was enthusiastically received, and the service people seemed ready and willing to solve my problem. Did a great job of explaining of what was being done and then what needed to be done.My only beef was in the check out. I handed over the wrong debit card, did not enter a pin or anything, she reversed the charge then I immediately handed over my credit card. my debit account did not get the credit until Tuesday.This cause a great deal of un-necessary problems. This is caused by the financial institutions, not by the service staff, but it still slightly soured my experience
Recommended
Shawn P. from Stevens Creek Hyundai responded on 05/08/2014 02:23 PM

Diana,

Thanks for your recent feed back from your service visit with us. I do apologize for the mix up with your credit card... One thing for sure banks are fast on taking your money but slow at giving it back..

Look forward on seeig you during your next service visit.

Warm Regards,
Shawn Poirier
Service Manager

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