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Team Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(715 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
64
Total ReScores
4.7
ReScore Average
74
Net Promoter Score ®

Business Details

About

Team Hyundai is a proud member of the Del Grande Dealer Group. We are located in Vallejo, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Team Hyundai is a proud member of the Del Grande Dealer Group. We are located in Vallejo, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(707) 643-9000

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
301-B Auto Mall Parkway Vallejo, CA 94591
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(715 Reviews)

MM
gravatar
MARVIN M.
Vallejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service performed on my 2007 Hyundai Elantra
My mechanic (Justin), whom I usually ask for to perform any trouble-shooting and/or repair work, is an outstanding mechanic. After the work, he came down to talk to me and explain what he did to correct the problem. I wish that every mechanic would do that. Because of Justin, I keep brining my car back for regular service maintenance work and oil changes.
Recommended
Bob B., Service Manager from Team Hyundai responded on 11/01/2013 05:57 PM

Marvin,

Thank you for taking to take the time to fill out your online review. As you may know, we take our customer service extremely seriously here at TEAM Superstores. We realize that you have many choices when it comes to your car's needs, and appreciate that you choose us.

It is always satisfying to hear that our customer's appreciate the way they are treated when visiting out store. I will also be sure to pass your kind words on to your technician.

Thank you again. If you ever have any questions, please feel free to contact me any time.

Sincerely,


Brian Cornelius
Hyundai-Mazda Service Manager
707.647.9183
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