Business Solutions
English Español
SureCritic / Auto Maintenance / Theo's Automotive
business image

Theo's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,091 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
5
Total ReScores™
3.8
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Theo's Automotive is your local automotive shop serving the Peachtree City, GA area.

Please give us a call to schedule your next appointment. We look forward to hearing from you soon! Theo's Automotive is your local automotive shop serving the Peachtree City, GA area.

Please give us a call to schedule your next appointment. We look forward to hearing from you soon!

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(770) 486-7650
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
304 Dividend Drive Bldg #2 Peachtree City, GA 30269
Get Directions

Affiliations

Theo's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,091 Reviews)
Write a Review
Recent Reviews
SK
gravatar
SCOTT K.
BMW 550i
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2013
verified customerVerified Customer
Terrible communication
I brought the car on Friday morning for oil change and to find out why the 'check engine' light was on? By Saturday I did not hear from anyone so I called to see when I could pick up my car and at 2:30 you were already closed for the weekend. So for a simple oil change and diagnostic, my car was locked up at your shop from Friday morning until monday afternoon. Thats ridiculous.
Not Recommended
Theo K. from Theo's Automotive responded on 04/25/2013 12:18 PM
Mr. Scott, You are right, we dropped the ball by not letting you know Friday what the issue was with your car. It was a miss communication in our part. Friday was one of these days for us and I am sorry we disappointed you. This is not a thing that happens too often. I thank you for your review, we will take corrective actions so it would not happen in the future. Theo
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.