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Tony Hyundai Waipio

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,008 Reviews)
73

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
123
Total ReScores
4.8
ReScore Average
73
Net Promoter Score ®

Business Details

About

Tony Hyundai Autoplex is conveniently located in Waipahu, Hawaii. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Tony Hyundai Autoplex factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Tony Hyundai Autoplex is conveniently located in Waipahu, Hawaii. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Tony Hyundai Autoplex factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(808) 679-3400
No Business Hours Provided

Business Hours

* Hawaii
94-1299 Ka Uka Blvd. Waipahu, HI 96797
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,008 Reviews)

TA
gravatar
TRUDE A.
Aiea, HI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
personnel not on top of his game
integrity is high on my list!!! If you say my car will be ready in an hour or less and it takes over 1:20 and the rep does not even know that it is there waiting for me....that is definitely not my idea for a successful customer patronage.
Not Recommended
Kitty J. from Tony Hyundai Waipio responded on 09/23/2013 02:19 PM

Aloha Trude,

We apologize that we did not provide an exceptional level of service at our Tony Hyundai location. Our goal is to meet and exceed customer expectations. I have addressed your concerns with our service team.

Feel free to contact me directly at 808-680-7344 or email me directly at kjones@tonygroup.com.

Mahalo,
Kitty Jones
Customer Loyalty Manager
808-680-7344
kjones@tonygroup.com

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