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Tustin Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,039 Reviews)
79
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Score Details

5 stars
81%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
235
Total ReScores™
4.7
ReScore™ Average
79
Net Promoter Score ®

Business Details

About

Tustin Hyundai will promise you that you will be greeted with excellent customer service and is your premier Orange County Hyundai dealer. Our service and repair center will take care of you when it comes to the performance and care of your vehicle. Tustin Hyundai will promise you that you will be greeted with excellent customer service and is your premier Orange County Hyundai dealer. Our service and repair center will take care of you when it comes to the performance and care of your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(888) 237-6754
Closed
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
16 Auto Center Drive Tustin, CA 92782
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,039 Reviews)
Write a Review
Recent Reviews
WB
gravatar
WILLIAM B.
Irvine, CA
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Low quality cars, service department does not follow through...
I purchased my second Hyundai from Tustin Hyundai. The quality of the 2013 Sonata is worse than the 2010 Elantra I traded. They are going in the wrong direction. The service department is suppose to wash my car when I bring it in for service. Not only did they not wash it, but it was dirtier than when I dropped it off. Avoid Hyundai at all costs.
Not Recommended
GARY L B. from Tustin Hyundai responded on 11/16/2013 10:36 AM

IT WAS DISAPPOINTING TO ME TO SEE YOUR COMMENTS.....A BRAND NEW CAR WASH HAS BEEN UNDER CONSTRUCTION IN OUR SERVICE DEPARTMENT FOR THE LAST FEW WEEKS AND SHOULD BE COMPLETED BY NOVEMBER 20th.  IN THE INTERIM OUR SERVICE DEPARTMENT HAS BEEN PROVIDING OUR CUSTOMER WITH FREE CAR WASH CERTIFICATES TO THE TUSTIN AUTO SPA.  IF YOU WERE NOT OFFERED A CERTIFICATE IT IS STILL AVAILABLE TO YOU.  WE APPOLOGIZE FOR YOUR INCONVENIENCE..WE DO APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU IN THE FUTURE.
GARY BAGBY
SERVICE DIR.

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