Had 6:30 appt for oil chg & tire rotation...didn't get out until well after 8 without an explanation for the delay until I asked at checkout whether walk in business was the reason. I would hope repeat customers with apps would have some priority. Another reason for the delay was the tire rotation was never put on the work order. Had I not been watching the service work I would not have had the tires rotated. Fortunately the other guy behind the counter had checked on the status & caught the error in time to get the tires done even tho it was closing time. Hoping for better but have been disappointed with shop lately.
Not Recommended
Dale W. from Virginia Tire and Auto of Springfield responded on 10/04/2013 11:37 AM
I emailed Mr Adamson to apoligze for the service that night he was here, also offered him a free oil change.
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