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SureCritic / Virginia Tire and Auto of Springfield
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Virginia Tire and Auto of Springfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)
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Score Details

5 stars
77%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Contact
(703) 584-0437
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
6626 Backlick Rd Springfield, VA 22150-2901
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Virginia Tire and Auto of Springfield's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)
Write a Review
Recent Reviews
JH
gravatar
JEFFREY H.
Springfield, VA
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/03/2013
verified customerVerified Customer
Staff never calls.
Dropped truck off for oil, inspection, rotation. Asked them to check the brakes. No call all day. Picked up after work, and they asked me to sign a receipt that said "Declined Services - Brake Pads and Rotors". I pointed out that when I dropped it off I asked them to check and replace if necessary. They should have called to ask if they saw problems. They should have called for pickup! they don't know how to use a phone apparently. Well I can't afford to be without my truck for another full day this month. Hope the breaks last... BTW, same kind of problems when I had new tires put on our car last week. Guess I am a slow learner.
Not Recommended
Dale W. from Virginia Tire and Auto of Springfield responded on 10/04/2013 11:35 AM

Spoke with Mr. Hall today, to assure him we want his business and that it would not happen. Also that we have placed a new system in place so this will not happen again.  He will contact us when he is ready to take care of his brakes

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