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Western Tire & Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
1.0
ReScore™ Average

Business Details

About

All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all! All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all!

Categories
Auto Repair, Car Maintenance, Tire Repair
Contact
(314) 837-6477
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
8123 N Lindbergh Blvd Florissant, MO 63031-7104
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Western Tire & Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
Write a Review

Reviews that include

Recent Reviews
JD
gravatar
JIM D.
Lake Saint Louis, MO
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2015
verified customerVerified Customer
Outstanding service - Great price
I went into Western today to have some recommended service done (ie: transmission service - cooling system flush and tune up). The dealer had advised me that I need all this done during my last oil change (I get lifetime "free" oil changes where I bought my Jeep). The dealer told me the cost would be in the $600 price range. I called Western and spoke to Phillip and he told me that the cost would be much less if I had those services done at Western. I made an early appointment for today. I was taken right away at 8AM. After about 30 minutes Ben came to me with a broken piece of metal and told me that he had found this laying in the battery tray. It was the oil change dipstick tube that the dealer should have repaired during my last oil change. It was obvious by the dirt and grime covering it that it had been broken for some time. Ben got on the phone immediately and found the replacement part at a dealer in South County and asked them to send it to the shop right away. To make a long story short it did take a fairly long time for the part to arrive but I was kept informed of the progress frequently. The part finially arrived and was installed. My other services had been completed while waiting for the part. The total cost of my repair and service came to more than $200 less than what the dealer estimated. Had it not been for the extra cost of the broken dipstick tube the total price would have been less than half the dealer quote. Western will be getting all my business from here on out including oil changes. A "free" oil change is truly not "free" if it is not done properly. I do intend to speak to the service manager at the dealer in the morning and demand to know why the broken part was missed during my last and probably several prior oil changes. I no longer trust the dealer for any work on my vehicle. I do trust Western and all the crew to do my repair work properly. Thamks guys!
Recommended
Dean K. from Western Tire & Auto responded on 09/28/2015 09:07 AM

Thanks Jim,

What a story and we are thankful for your business & commments

Dean &
Scott

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