there is no other shop for me. It is like seeing family that makes me and my baby, (car), breath easy
because we know everything will be okay! and as a lady I never feel hustled which is superb! thank you all
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The staff consistently provide timely, affordable and necessary service. I don’t feel like they try t
o do an unnecessary work to squeeze more money out of me. All of the service I’ve had completed was done in the amount of time they said and with no ongoing issues. Thank you!
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The quality of the work, timeliness of completion, thoughtfulness of recommendations, cleanliness of
the work, all keep me coming back not to mention the friendliness of the staff.
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Lowering Spring Installation and a Speedy Delivery
I had just got some lowering springs that needed installed, so I called up SpeedFactory. They did the
installation for me for about $200. My regular maintenance mechanic wanted to charge me $400! Now the price was impressive enough but they also gave me a ride to my classes at EPCC while they worked on my car. The ride showed up at 9:45 and the driver had me delivered to my class at 9:55. Class started at 10! They also picked me up from class when the car was finished. These guys live up to their name and I felt comfortable dealing with them for the first time. Good first time experience for me and I'll definitely go back for my next upgrade.
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Desiree researched hotels for me, booked the room, then negotiated on my behalf to the tune of 30% of
f! They dropped me off, they picked me up, I’ll be damned if they didn’t try to feed me. I have never experienced customer service like this from a repair shop. Open one in Atlanta Joe!
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Robert usually greets you at the front desk and acts as manager at Lee's Automotive. He has a level
of integrity and honesty that is truly appreciated when leaving your auto in the hands of a mechanic. On several occasions he had opportunity to take advantage of our situation as we drive older vehicles. He has always taken the utmost care of us and our cars. We recommend Lee's Automotive to everyone we know because of this fine man's business ethics. Mr Lee we hope you know what a valued employee you have in Robert. Thank you Robert
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