By Hang C. in San Antonio, TX
Hang said she really liked the service and everything was really good.
By MARK M. in San Antonio, TX
Thousand Oaks Automotive is the best. They did exactly what they said they would do with no surprises. The people are friendly, the facility is very clean, especially for an automotive shop. And most importantly, they got to my truck the same day and I got it back just hours later. Its just all around great service from true automotive professionals. Throw on top of that a two year warranty and I would ask, "why go anywhere else"?
By RUSSELL A. in San Antonio, TX
All 5 family vehicles are over 20 years old and run great because Thousand Oaks respects and services older vehicles with older drivers. Thanks
By Norma M. in San Antonio, TX
Honest, reliable and trustworthy are 3 adjectives that come to mind when describing Thousands Oaks Automotive.., Went to the dealership and got an oil chance was told my car needed to replace Serpentine belt, can do right now $$$ said no called Thousand Oaks Automotive and it was almost half the cost… had a service light pop up took it to them thinking dealership forgot to rest something. I’m grateful there are business out there that value their customers .., I was told in our opinion you don’t need xyz at the moment I’d wait until it’s needed … reset the service indicator light free of charge … thank you very grateful
By Perry S. in San Antonio, TX
Very professional. Kept me informed. Brian was able to fix the a/c on my Acadia in order for me to avoid a major expense. They were able to diagnose the problem with the a/c on my GMC Sierra truck in 2 hours. A dealership and another independent shop could not diagnose the problem over a combined 4 day period. They slso fixed a major oil leak which was due to a previous dealership not replacing the oil pan gasket when the oil pimp was repaired. This is the most honest, competent group of people I know. You can't go wrong with their service.
By Verified Customer in San Antonio, TX
Had a bad experience at a previous mechanic shop.... So I brought it here to have them FURTHER take care of my vehicle. It was like Night & Day. They communicated in detail of what the diagnostics were and repairs that were needed. They we're confident & sure (did not contradict what they were saying/doing when questions were asked). Paul Hooge was very professional and respectful. While he explained things to me (not knowing my knowledge of cars); he did not try to "mansplain" and talk down to me because I'm a woman- That's a big plus in my world.
By LOIS G. in San Antonio, TX
Thousand Oaks Auto has been looking after my cars for many years. I trust them completely to fix problems and spot problematic areas.
By LEE ROY S. in San Antonio, TX
My neighbor recommended that I try this garage. Glad I did. It's nice to have a trusted automotive garage convenient to where I live. Excellent service will highly recommend.
By Verified Customer in San Antonio, TX
It took less than 15 minutes. Didn't have time to complete today's Wordle!
By Verified Customer in San Antonio, TX
Professional and friendly. A good shop and honest. No reason to go anywhere else.
By Verified Customer in San Antonio, TX
I feel very confident when taking my vehicle. When a company has been in business as long as they have they are doing right to customers.
By JACKIE M. in San Antonio, TX
Always a pleasure seeing Thousand Oaks staff. They are kind and efficient with their work!
By DAVID E. in San Antonio, TX
Have always gotten great service no matter what type of vehicle I bring in
By RODGER W. in San Antonio, TX
I have always had a good experience with your employees. I am pleased with the quality of work and trust them to inform me of additional work that is needed. BTW the license plate number on my Mercury is 74DV93 not CBJY670
By BEN K. in San Antonio, TX
Everyone at Thousand Oaks Auto is awesome. Very professional and friendly. They always take the time to explain what is needed and then get the job done right.