• Would recommend?
    Yes
    Consistent, reliable service

    By Verified Customer in Northridge, CA

    AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    10/09/2018

  • Would recommend?
    Yes
    Automotive instincts review, they are the best

    By JOYCE R. in Van Nuys, CA

    I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

    Vehicle:
    Honda CR-V

    Service Date:
    06/20/2018

  • Would recommend?
    Yes
    I always get excellent service!

    By BARBARA O. in Northridge, CA

    When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

    Vehicle:
    Toyota Avalon

    Service Date:
    06/14/2018

  • Would recommend?
    Yes
    Always great service

    By LILY R. in Pacific Palisades, CA

    Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

    Vehicle:
    Acura

    Service Date:
    12/22/2017

  • Would recommend?
    n/a
    Thank you for your help! / oil change

    By CARLOS A. in Newhall, CA

    My experience at Automotive Instincts with an oil change was excellent. This now the fifth time that I get my Honda Accord serviced here and every time has been positive. I always take their recommendations and advice seriously.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    12/10/2024

  • Would recommend?
    n/a
    Car repair

    By GREG G. in Northridge, CA

    Steve is always the best. 40 years doing business ⭐️⭐️⭐️⭐️⭐️

    Vehicle:
    Honda Accord Sdn

    Service Date:
    12/10/2024

  • Would recommend?
    n/a
    Great service at a cost much less than the dealer

    By STEVE M. in Northridge, CA

    Been coming here for a few years now. Can’t say enough good things. Dealer quoted me $2,631 for various work on my Lexus RC350. AI did the same work for $1,938. That’s a 26% difference.

    Vehicle:
    Lexus RC 350

    Service Date:
    12/06/2024

  • Would recommend?
    n/a
    Taking care of my car

    By SUSAN D. in Woodland Hills, CA

    I started bringing my car to this business about a year ago. The staff is friendly and knowledgeable. Think about the time you spend driving, often with my grandkids in my car, and you want to be sure you’re getting the best service. They are thorough and I feel safe driving.

    Vehicle:
    Mazda CX-5

    Service Date:
    12/06/2024

  • Would recommend?
    n/a
    Consistency

    By ANGEL B. in Canoga Park, CA

    Thank you guys Scott was excellent and I’m very appreciative of being taken care of the way you guys do. Today was my only day off and I was worried that you might not have time but you guys are always on the money. I love the place I love the service And certainly the attitude is always outstanding. There really isn’t any other place to go not in town you guys got it locked in and I love it. Thank you.

    Vehicle:
    Honda Civic Sdn

    Service Date:
    12/04/2024

  • Would recommend?
    n/a
    Best mechanic!!!

    By PAMELA F. in Chatsworth, CA

    They always help and give good advice!!!

    Vehicle:
    Lexus LS 430

    Service Date:
    11/25/2024

  • Would recommend?
    n/a
    A positive experience

    By VICKY K. in Reseda, CA

    I brought my Hyundai in to Automotive Instincts for a service and a check engine light. They gave me a ride home and picked me up when it was ready. They completed the work in a timely manner, and for a reasonable price. Overall the experience was painless and pleasant. I would recommend them to my friends who are in need of a mechanic.

    Vehicle:
    Hyundai Tucson

    Service Date:
    11/19/2024

  • Would recommend?
    n/a
    Extremely knowledgeable and helpful

    By PAULINA D. in Woodland Hills, CA

    Automotive Instincts truly came to my rescue when I was facing car troubles recently. Right from the start, their team greeted me with warmth and immediately put my mind at ease. They patiently listened to my concerns and offered an honest diagnosis for the issues my car was experiencing. Their kindness and transparency were absolutely outstanding. I'm incredibly grateful to everyone on the team for their dedication and professionalism. A massive thank you to Automotive Instincts for turning a potentially stressful situation into a positive and reassuring experience!

    Vehicle:
    Honda HR-V

    Service Date:
    11/19/2024

  • Would recommend?
    n/a
    dry easy

    By JUDY C. in Los Angeles, CA

    As per usual, my experience went very well. They were ready and fully knowledgeable about why I was there and answered my concerns about my car. They were able to take care of the additional work efficiently and had my car ready when I needed it. I always recommend them without hesitation to everyone I know. I feel that they will take as good a care of my friends as me.

    Vehicle:
    Honda Accord Sedan

    Service Date:
    11/15/2024

  • Would recommend?
    n/a
    Amazing customer service and work from the shop

    By PETER X. in Pacoima, CA

    I am so happy I found Automotive Instinct and working with Edwin along with Steve. They provide amazing service whenever I have an issue with my car, my wife car or my dad car. They replaced my dad catalytic converter and installed the CAT Shield. They check my wife car AC system for her and recommended that the dealership looks at it due to known deflects. They just finish replacing my whole timing belt because it was leaking. Edwin kept me inform through ever process and made sure to be careful with my car since I asked him to. I got my brake pads changed at this shop before and if I had any squeaking noise, they were quick to take a look at it and solve the issue with no charge. I'll be sure to take all my car business and tell everyone I know to come here.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    11/14/2024

  • Would recommend?
    n/a
    Car serviced prior to thanksgiving road trip

    By MARK M. in Northridge, CA

    Took my 2016 Honda pilot in to get it checked out prior to going on a 2000 mile road trip. they serviced it had a few recommendations and returned it expeditiously. I’m very pleased with her service and have been using them for over 30 years.

    Vehicle:
    Honda Pilot

    Service Date:
    11/12/2024

  • Would recommend?
    n/a
    Excellent customer services

    By LORETTA D. in Van Nuys, CA

    Always greets me by my name and with a smile. So polite and helpful. Explains what services will be performed and how much I will be looking at to pay and how long it should take.

    Vehicle:
    Honda Civic Coupe

    Service Date:
    10/18/2024

  • Would recommend?
    n/a
    Big job seems well done

    By JIM A. in Northridge, CA

    Major repairs on my 1996 Corolla. All seems fine now. The service managers were attentive to detail and, courteous — easy to talk with. I have trusted this AI repair shop for many years and they do good work.

    Vehicle:
    Toyota Corolla

    Service Date:
    11/08/2024

  • Would recommend?
    n/a
    Awesome ai

    By RUTH D. in Reseda, CA

    So grateful for the excellent services, Edwin and team. They are really efficient and compassionate, truly care about customers and the vehicles. Keep up the great job!

    Vehicle:
    Lexus NX

    Service Date:
    11/01/2024

  • Would recommend?
    n/a
    Acura mdx service at automotive instincts

    By DENNIS U. in Granada Hills, CA

    Fast service, professional/friendly staff. Work was completed in a tamely manner and at an affordable price.

    Vehicle:
    Acura MDX

    Service Date:
    10/31/2024

  • Would recommend?
    n/a
    Great service!!

    By RUTH B. in Northridge, CA

    Every time we go there, they provide excellent service! Also very attentive!

    Vehicle:
    Lexus ES 350

    Service Date:
    10/30/2024