AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

I brought my Hyundai in to Automotive Instincts for a service and a check engine light. They gave me a ride home and picked me up when it was ready. They completed the work in a timely manner, and for a reasonable price. Overall the experience was painless and pleasant. I would recommend them to my friends who are in need of a mechanic.

Automotive Instincts truly came to my rescue when I was facing car troubles recently. Right from the start, their team greeted me with warmth and immediately put my mind at ease. They patiently listened to my concerns and offered an honest diagnosis for the issues my car was experiencing. Their kindness and transparency were absolutely outstanding. I'm incredibly grateful to everyone on the team for their dedication and professionalism. A massive thank you to Automotive Instincts for turning a potentially stressful situation into a positive and reassuring experience!

As per usual, my experience went very well. They were ready and fully knowledgeable about why I was there and answered my concerns about my car. They were able to take care of the additional work efficiently and had my car ready when I needed it. I always recommend them without hesitation to everyone I know. I feel that they will take as good a care of my friends as me.

I am so happy I found Automotive Instinct and working with Edwin along with Steve. They provide amazing service whenever I have an issue with my car, my wife car or my dad car. They replaced my dad catalytic converter and installed the CAT Shield. They check my wife car AC system for her and recommended that the dealership looks at it due to known deflects. They just finish replacing my whole timing belt because it was leaking. Edwin kept me inform through ever process and made sure to be careful with my car since I asked him to. I got my brake pads changed at this shop before and if I had any squeaking noise, they were quick to take a look at it and solve the issue with no charge. I'll be sure to take all my car business and tell everyone I know to come here.

Took my 2016 Honda pilot in to get it checked out prior to going on a 2000 mile road trip. they serviced it had a few recommendations and returned it expeditiously. I’m very pleased with her service and have been using them for over 30 years.

Always greets me by my name and with a smile. So polite and helpful. Explains what services will be performed and how much I will be looking at to pay and how long it should take.

Major repairs on my 1996 Corolla. All seems fine now. The service managers were attentive to detail and, courteous — easy to talk with. I have trusted this AI repair shop for many years and they do good work.

So grateful for the excellent services, Edwin and team. They are really efficient and compassionate, truly care about customers and the vehicles. Keep up the great job!

Fast service, professional/friendly staff. Work was completed in a tamely manner and at an affordable price.

Every time we go there, they provide excellent service! Also very attentive!

I was a customer of Steve when he first opened. Moved some distance away after the NR earthquake. Tried some other 5 star repair shops nearby. There are 5 star and SUPER 5 star Japanese auto repair shops! It's worth the extra drive for excellent service on my Subaru! Thank you A-I.

Overall, we had a great experience. From the beginning the information provided was accurate and the staff provided Great customer service.

When I bring our cars to Automotive Instinct for service I am confident that they are looking out for my best interests, ensuring that the service they are recommending is really needed and of value and making clear what is urgent and what can wait. They are what a service partner should be.

They are well respected in the community

Service was good. Everything was explained before any work was begun. Prices were a little higher than I expected but I can feel the car operating better.

Great shop, the staff is knowledgeable and professional. Always ready to receive cat at time of appointment. Easy In Easy Out.