I am a newer customer that found Sterling on Google and decided to give them a try due to the great r
eviews. My check engine light was on. They where gracious enough to squeeze me in immidiatly. When I arrived my car was pulled in right away. Marcus who stated he was a newer owner came out to tell me everything the inspection had found. I was impressed by his honosty as he told me what needed to be done now and what could wait. I will definitely be bringing my car here from now on and comfortable referring friends and family.
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Chris will drop what he is doing when he gets a call for immediate assistance!
My car wouldn't start and I called Converse Service and he was at my location within a few minutes. I
t was 23 degrees out. I followed him to his station, he ordered a battery and I was on my way!
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I like to patronize smaller shops, rather than the big chain stores and garages. Elite met my hopes i
n every way, from the friendly, polite manner at the reception desk, the cup of hot coffee in the waiting room, to the test run on the Interstate they did, with me sitting in the passenger seat, to diagnose the faint whirring I had recently started to hear. Keith, the head mechanic, knew right away that it was a bearing problem in the front end, and confirmed his diagnosis with a "stethoscope" when my car was up on the lift I was impressed with Dave the boss, who drove me home while they worked on my car, answering all my questions about the changing world of auto repairs, with the progressive computerization of vehicles, and what Elite has had to do to keep current (software, tools, etc.). Then Dave picked me up in the afternoon so's I could have my car back in time for my next day's errands. They were not defensive when I asked to see the bearing assembly they had removed, and explained just what had gone wrong with it. Good price for a complicated job, installing top quality bearings, cheaper than the dealership would charge. No more odd humming in the front end when I drive down the highway. Elite Automotive inspires trust, and does a good job.
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Took vehicle for oil service first thing in morning and was completed promptly while I waited. Fast a
nd courteous service. Would highly recommend.
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As a woman, it is hard for me to trust anyone in the auto industry, he did not make me feel like he w
as pushing me around or just trying to get a sale. Thank you so much for that! Definitely coming back!
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New management! New mechanic! A new General Manager! New signage! New number! 574-855-4380! New
website! www. tandcservice.com. They did a great job on my wheel bearing and strut mount. Reasonable. Gave me a ride home. Even delivered my car.
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I went into the shop and there was a really annoying kid named caden dinkle and he really pissed me o
ff he should not have been in a shop like that he is the worst child i have ever met and should burn in hell
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1911 S Arlington Heights Rd
Arlington Heights, IL 60005
4.7
(1,010 Reviews)
TR
Pleasant service
Went in for alignment and oil change. Nick was patient with my questions and his explanations were in
formative. Services were performed in timely manner.
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1911 S Arlington Heights Rd
Arlington Heights, IL 60005
4.7
(1,010 Reviews)
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