I've been using royalty automotive since moving to rochester and was really apprehensive about gettin
g a new mechanic, however i have had nothing but great things to say about them(mechanics and front desk)since. I've used them on several occasions since getting a used Volvo a few years ago and every job they've done for me has been fast, reliable and the cost is definitely not something I can complain about.....I highly recommend them if your looking for an honest mechanic!
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When I brought my Mercedes Benz to Rempt Motor Co. I was anxious and didn’t know what to do. The ser
vice provided by the specialists there at the shoo was very helpful and they answered my questions and worked with me to find a solution to my vehicle issues. The office staff went above and beyond my expectations to assist me and get me back home after dropping off my vehicle. Zack was super particular to assess the vehicle needs and was able to explain what all needed to be done. I am very happy with the service and will be using these guys in the future!?
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AutoHaus did a bumper to bumper review of a car I was considering purchasing
They did an extremely thorough review, free of charge, on a car I was considering purchasing. Picture
s were taken to substantiate their recommendations of service and repairs. Jim provided cost estimates of these services without any pressure to have them done and helped prioritize the maintenance items.
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These guys know BMWs. Initially when i called to have my car sent to them they were on top of everyth
ing. When they got my car, the young man at the service desk explained everything to me in simple terms. It's taking some time but they are worth the wait.
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Great service and very knowledgable about vehicles. Also like the way they email you your service rec
ord and keep it all organized for you. Definitely will return.
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