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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

MM
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Mary M.
Moscow Mills, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant service dept.
Waiting area is always clean and inviting. Coffee and TV are always available.
Recommended
Brad D. from St. Charles Hyundai responded on 01/26/2018 04:50 AM

Thank you for the perfect five star survey. We greatly appreciate your feedback and hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
GL
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Gary L.
Saint Charles, MO
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Bob got my car all set up to get the oil changed and got it washed!!!
Recommended
Brad D. from St. Charles Hyundai responded on 01/24/2018 05:57 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
GF
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Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 01/24/2018 05:57 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
IF
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Ian F.
Saint Charles, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Dropped off my car with ease and picked it up ready and cleaned from a car wash
Recommended
Brad D. from St. Charles Hyundai responded on 01/24/2018 05:57 AM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can make your time here easy, hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TE
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Timothy E.
Saint Clair, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Really professional staff and get my vehicle serviced quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 01/22/2018 05:38 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
MB
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Mark B.
St. Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service!!
You always provide the best customer service I have ever experienced.
Everyone is amazing and always so helpful, friendly, and courteous.
Whenever I walk into your dealership I always feel like Norm on the TV show “Cheers”, because
everyone knows my name!
Recommended
Brad D. from St. Charles Hyundai responded on 01/22/2018 05:38 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very timely
Car was finished quickly
Recommended
Brad D. from St. Charles Hyundai responded on 01/19/2018 02:22 PM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can keep you and your Hyundai happy and hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DJ
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Dewayne J.
Saint Charles, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt and Courteous
Had originally scheduled a recall service and when I brought the car in for service, I asked if I could get an oil change while I was there. Adding the oil change was no problem. The recall service and oil change were done in less than 45 minutes. Couldn't ask for better service.
Recommended
Brad D. from St. Charles Hyundai responded on 01/19/2018 02:22 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SM
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Sally M.
Robertsville, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place to get maintenance
Very friendly and professional. Answered all my questions.
Recommended
Brad D. from St. Charles Hyundai responded on 01/18/2018 02:00 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JL
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Joseph L.
Lake Saint Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, excellent personal, competent techs!
I arrived two hours before my appointment was scheduled (I was in the neighborhood) they started working on my car in 45 minutes....they fixed what was wrong and did the routine maintenance. Thanks guys!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 01/17/2018 06:14 AM

Glad you were able to take advantage of our Express Service team. Thanks for the great survey!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
KD
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Kelly D.
Ballwin, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple oil change
Great Job! The whole process is easy. Pull right up and wait in a nice heated waiting area. I feel confident in bringing my new car here to get worked on. Thanks!
Recommended
Brad D. from St. Charles Hyundai responded on 01/16/2018 10:21 AM

Its great to hear such awesome feedback! Thank You. We look forward to your next visit.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RW
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Rena W.
Saint Louis, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service At It’s Best!
Always a pleasure dealing with the service department, especially Brad. Prompt and courteous service with no surprises of unexpected bad news. Work done at reasonable prices. The best!!
Recommended
Brad D. from St. Charles Hyundai responded on 01/16/2018 10:21 AM

Its great to hear such awesome feedback! Thank You. We look forward to your next visit.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TC
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Theresa C.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Always fast and efficient. Reasonably priced service.
Recommended
Brad D. from St. Charles Hyundai responded on 01/16/2018 07:14 AM

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
HM
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Heather M.
Saint Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
.
Recommended
Brad D. from St. Charles Hyundai responded on 01/15/2018 07:00 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
Verified Customer
St. Peters, MO
2005 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
highway robbery
They always find 3 or 4 things that need to be done and your prices are ridiculously high
Not Recommended
Brad D. from St. Charles Hyundai responded on 01/13/2018 10:46 PM

Thank you for the survey on your recent trip to our dealership. We do apologize for any inconvenience that may have happen while in our dealership. We will be in contact with you shortly.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
NH
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Norma H.
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
Great job and always very professional
Recommended
Brad D. from St. Charles Hyundai responded on 01/15/2018 09:10 AM

Thank you for great five star survey. We hope to see you very soon for your next routine service.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MS
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Michael S.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Last minute service apt .
Always very accommodating!
Recommended
Brad D. from St. Charles Hyundai responded on 01/15/2018 09:10 AM

Thank you for the great five star survey. We greatly appreciate all your continued business done with us.

t=Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DB
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Dennis B.
O Fallon, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealership Service at a reasonable price
Thus far my dealer supplied service on my 2013 Hyundai has been very good, and the cost of the service has been reasonable In spite of the service coming from a dealership ( where service is usually much more expensive than local shops ). Also appreciate the clean up after the service was completed.
Recommended
Brad D. from St. Charles Hyundai responded on 01/12/2018 01:50 PM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
HR
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Holly R.
O Fallon, MO
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
HR
Always honest and explanatory
Recommended
Brad D. from St. Charles Hyundai responded on 01/12/2018 01:50 PM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Relating to Seat Belt Fastners
While having an oil change service, inspections were also made as to the recall relating to the seat belts. Both services were accomplished in an efficient and timely manner. Service attendants are always helpful and personable and we appreciate the services done at this location. Thank you!
Recommended
Brad D. from St. Charles Hyundai responded on 01/11/2018 05:07 AM

We greatly appreciate your five star survey on your recent service with our dealership. We hope to see you soon for your next routine service

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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