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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone was very friendly from start to finish!
The person that checked me in was very friendly. The person that explained the work that was done, was very friendly and knowledgeable.
Recommended
Brad D. from St. Charles Hyundai responded on 06/13/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
HR
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Holly R.
O Fallon, MO
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire icon on
They found the problem and repaired the tire quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 06/11/2018 01:29 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DP
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Deborah P.
Wentzville, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The service experience was fine. The only issue was at the cashier. There was an error in the pricing and it was very clear she was not happy to correct it. The conclusion of the transaction was awkward and unfriendly.
Recommended
Brad D. from St. Charles Hyundai responded on 06/11/2018 01:28 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Foley, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and quick service
Love the prompt and friendly service!
Recommended
Brad D. from St. Charles Hyundai responded on 06/11/2018 01:29 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RS
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Robin S.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Took to long
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2018 01:24 PM

We do apologize for the latest service with our dealership. we were experiencing a high volume of cars we will be sure to be in contact soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Warrenton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Best place to get an oil change! Quick and reasonable!
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2018 09:26 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection
Did State Inspection
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2018 09:26 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Winfield, MO
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice staff and clean waiting room
They are very respectful and courteous. The waiting room is clean and has some different sitting options, I.e. tables or couches. Overall very nice experience
Recommended
Brad D. from St. Charles Hyundai responded on 06/06/2018 12:45 PM

Thank you for the great survey on your recent service trip to our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
GR
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Gloria R.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
All employees I have had interactions with have been friendly; patient and very thorough in handling my needs and assurance that I am completely satisfied before leaving.
Recommended
Brad D. from St. Charles Hyundai responded on 06/06/2018 07:16 AM

Thank you for the very kind review, we hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RM
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Rod M.
Maryland Heights, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Five stars
Great service, as always!
Although, I do wish they would fix the aspect ratio on the TV in the waiting room (LOL).
Recommended
Brad D. from St. Charles Hyundai responded on 06/06/2018 07:16 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JS
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Jason S.
Saint Peters, MO
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great!
We needed new tires for my Elantra GT. I asked the service department to check on some other items. Got the car back with the service as quoted, no gouging like other shops do. Plus they washed and vacuumed!
Recommended
Brad D. from St. Charles Hyundai responded on 06/06/2018 07:16 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
RB
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Robert B.
O Fallon, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick & thorough
Quick and thorough
Recommended
Brad D. from St. Charles Hyundai responded on 06/04/2018 04:59 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
St. Louis, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
On time and service done quickly
Recommended
Brad D. from St. Charles Hyundai responded on 06/04/2018 04:59 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The main reason I keep coming back to St Charles Hyundai service department is the excellent service. All the service staff have always been nothing but professional. The one service technician who stands out and should be the example for all service technicians is Brad Dean. Brad has taken care of all my maintenance and records for my 2011 Sonata which now has 240K miles and still going strong. Brad was also one of the main deciding factors when I decided to purchase a 2017 Sonata last year, which will also be having all service performed St Charles Hyundai.
Recommended
Brad D. from St. Charles Hyundai responded on 05/31/2018 06:21 AM

Thank you for the awesome survey on your recent visit with our service department. Glad i can always keep you and your Hyundai happy and running strong.

thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
PC
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Paul C.
Lake Saint Louis, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
St. Charles Hyundai always takes care of the customer.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:14 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
They did a great job and even replaced a couple light bulbs on my plate and brake lights for no cost.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:14 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service staff.
I get my car serviced here because the employees are friendly and I believe they are honest. I am never told I need additional repairs to my car. They usually say that everything checks out fine. I continue to buy Hyundai vehicles because I want to use this service department.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:14 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
BF
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Bradley F.
Saint Peters, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ioniq
They did excellent job. Even washed car and vacuumed it
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:13 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JK
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Joan K.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I am completely happy with the entire dealership. The Service Department has always been excellent. The technicians are very pleasant to deal with and the work is done in a timely manner.. I feel completely spoiled.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:13 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and thorough
Let me know of upcoming service needs.
Recommended
Brad D. from St. Charles Hyundai responded on 05/29/2018 09:13 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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