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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

KG
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Kimberly G.
Alton, IL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
St Charles Hyundai has some of the friendliest employees I've ever met. Very helpful and efficient. Their service department is sooo fast!
I recommend St Charles Hyundai to anyone. Great service
Recommended
Brad D. from St. Charles Hyundai responded on 05/01/2018 01:52 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First service
Great...serviced it early since I was able to leave it. And first visit was complimentary. Can't beat that. Received a call when completed and he answered questions I had. Thanks so much!!!
Recommended
Brad D. from St. Charles Hyundai responded on 04/30/2018 02:48 PM

Thank you for the very positive five star rating on your recent service with our service department. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
NO
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Neal O.
Wentzville, MO
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience!
Jarrod was awesome; I would refer him to anyone looking for a new vehicle.
Recommended
Brad D. from St. Charles Hyundai responded on 04/30/2018 02:48 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SB
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Shannon B.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service process is simple and thorough.
It is easy, quick and simple to have my vehicle serviced at St. Charles Hyundai. Every employee is professional, customer friendly and courteous.
Recommended
Brad D. from St. Charles Hyundai responded on 04/27/2018 11:49 AM

Thank you for the great five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TJ
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Tina J.
Wentzville, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 04/26/2018 01:32 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SR
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Suzanne R.
Saint Peters, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Efficient, friendly and professional. Thanks for your service!
Recommended
Brad D. from St. Charles Hyundai responded on 04/26/2018 01:32 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience
Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Employees worked with
BD
BRAD DEAN
GF
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Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and repair
Convenient, competency and courteous service!
Recommended
Brad D. from St. Charles Hyundai responded on 04/25/2018 08:58 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and professional staff
Very happy with my Hyudai experience so far.
Recommended
Brad D. from St. Charles Hyundai responded on 04/20/2018 03:12 PM

Thank you for the great five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JC
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Jerome C.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As Advertised ...
... simply do a great job here; friendly, fast, efficient.
Recommended
Brad D. from St. Charles Hyundai responded on 04/20/2018 05:50 AM

Thank you for the very positive five star rating on your recent service with our service department. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CW
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Charles W.
Chesterfield, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
POSITIVE ATTENTION BY STAFF
PROMPT SERVICE
Recommended
Brad D. from St. Charles Hyundai responded on 04/19/2018 05:45 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
WL
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Wayne L.
Saint Louis, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people
Not only are the people knowledgeable they are helpful and eager to please the customer. Especially Ben in sales who has helped me twice since purchasing a car from him a year ago
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2018 05:47 AM

Thank you for the great five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KU
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Kathleen U.
Saint Charles, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service ppl they’re polite and helpful they keep my car running great
See above
Recommended
Brad D. from St. Charles Hyundai responded on 04/17/2018 06:22 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CH
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Cherie H.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Quick and efficient
Recommended
Brad D. from St. Charles Hyundai responded on 04/17/2018 06:22 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MP
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Mark P.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeping the Sonata going!
I almost always (except out of town trips) being my Sonata to St. Charles Hyundai for everything from Oil Changes to new tires to new starters. I like their service department, and the people who work there. I haven't had a negative experience yet!
Recommended
Brad D. from St. Charles Hyundai responded on 04/16/2018 12:48 PM

Thank you for the very positive five star rating on your recent service with our service department. Glad we can always be your go dealership for all your Hyundai needs!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
ST
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Shuchen T.
Saint Charles, MO
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Thanks good job
Recommended
Brad D. from St. Charles Hyundai responded on 04/16/2018 12:49 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CK
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Cynthia K.
Saint Ann, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Saint Charles Hyundai
Service team has been very attentive and helpful with any questions. The dealership is clean and in a convenient location.
Recommended
Brad D. from St. Charles Hyundai responded on 04/16/2018 12:49 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
JT
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Jesse T.
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent support for service
Excellent support for service
Recommended
Brad D. from St. Charles Hyundai responded on 04/13/2018 04:54 AM

Thank you for the great five star survey. we appreciate all your continued business done with us. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KB
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Kathryn B.
O Fallon, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I thought they could have at least run it thru the car wash thought the service man double talked me since the price changed twice. Scary
Recommended
Brad D. from St. Charles Hyundai responded on 04/11/2018 02:18 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home
The cost of two filters was very high...............................
Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2018 03:03 PM

Thank you for the great survey on your recent service with our dealership. Let us know how we can make your next trip here a five star experience!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2016 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
See explanation
See explanation
Not Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2018 01:22 PM

We apologize for any inconveniences you may have encountered while using our service department. We will for sure be in touch with you shortly to resolve this issue. Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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